search just shows sponsored adverts

[SaraO]

Does everyone else get this? I am trying to search for a gift, and whatever term I use to search I get a page 1 of results, but then when I click on page 2, or next, just sponsored adverts come up, and no products related to my search, then it is impossible to get back to the first page I saw.  Is this normal, it makes it really hard to buy, when you are just searching for something to buy, and haven't a specific product in mind. I would just give up.

[Windy]

I just searched for "shamrock leggings" and was unable to replicate your results on my iPad and on my phone.

[SaraO]

Yes it works fine, on ipad and phone, sorry should clarify, the search doesn't work on a computer.

[Windy]

Ah, okay. Which browser? 

[Connie]

It's working fine on my computer. I think you must have a glitch on yours. Maybe clear your cookies, or use a different browser? I'm using Firefox.

[Deb]

I'm not getting sponsored adverts.. I'm getting  nothing.. (on my PC win 11 Chrome Version 122.0.6261.70 ) no more products..  past page 1 - no wonder sales are down.. 

[tiffjamaica]

This is what I get as well. 

Editing to add: I'm also on Chrome and Win 11 pro.   I cleared my cookies and browsing data and it did not fix the problem.  Oddly, on Chrome under a "guest" browser account it works fine. I also used my son's Chrome browser and it works fine.  I don't know what any of this means but figured I'd let the more tech savvy know. 🙂

[SaraO]

Ok, had a bit of experiment, it doesn't work with Chrome browser, on my computer or my sisters at another address. Only page 1 at page 2 I get this , However, it does work on internet explorer.

[SaraO]

I see Deb above also couldn't get past page 1 using Chrome, which is a worry because that's a very popular browser.

[CrazyMermaid · Accepted solution]

I had this same problem when I installed Lyn Analytics browser extension. I uninstalled it and search results returned to normal. Have you added any browser extensions recently?

[tiffjamaica]

This solved my issue! I'd recently tried out a trial for an ai extension (it allows you to stay on the page you're working on and generate text). I didn't love it, but didn't bother to uninstall it. I just uninstalled all the extensions I don't use and my search is back to good now!  Thanks so much!

[CrazyMermaid]

I am so glad that this helped you. I won't be installing any more browser extensions!

[Scott]

I'm marking this as the solution because browser extensions can certainly modify the contents on a web page. 

[SaraO]

Thanks CrazyMermaid, this was it, I uninstalled Lyn Analytics, and it is fine now.

[Scott]

Thanks for the screenshot @Deb. I've passed this along to engineering for review.