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08-01-2024 10:58 AM - edited 08-01-2024 11:01 AM
I sold alot of the below invitation:
https://www.zazzle.com/wedding_invitation_dark_red_floral_black-256896045398822815
but its showing it never sold on the back end. Why would this be?
This one to:
https://www.zazzle.com/wedding_invitation_dark_moody_autumn_fall_floral_2-256623955411840010
seems to be an issue with all my invitations.
Solved! Go to Solution.
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08-02-2024 06:18 AM
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08-01-2024 11:27 AM
If it was a recent sale, it likely simply hasn’t indexed yet and will show as a sale shortly. If it was a purchase you made yourself, it may have been recorded as a personal transaction rather than a sale.
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08-01-2024 12:10 PM
these were sales years ago. I was wondering why they stopped selling and started looking into it.
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08-01-2024 01:20 PM
Can you look for those prior sales in your earnings report in the prior years when the invitations sold? Perhaps you could take those earnings results and report those to Zazzle so they could correct the sales stats for those items. If they went pink (cancelled), then they would not show in the sales stats as being sold.
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08-01-2024 12:05 PM
Another thing to consider - there are printed stats and digital stats for invitations. If your invitation sold as a digital download, you can find those sales stats under the digital stats for that product.
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08-01-2024 12:11 PM
these were all printed not digital.
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08-02-2024 06:18 AM
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08-02-2024 08:15 AM
Thank you. They updated my backend somehow. Now stats have "printed quantity sold" which i didnt have before.

