Strange white margin when resizing Window Cling
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07-02-2022 02:10 AM
I usualy create a Window Cling from an image with the feature "Resize my window cling to a custom size to match my image exactly". In that case, if later I try to resize the window cling, I have white margin appearing. For example, if I first create my Window cling with a 20x15 size and later want to change it to 10x7.5.
I can correct the issue if I go in the "Edit design" tool and resize the image with the "Fill" Button. But I will have the issue again if I try to change the size again. This will probably be confusing for the customer.
The only solution I found was to increase a little the size of my image with the "Edit design" tool in order to slightly overlap the "red line" guideline (the Bleed Area).
I do not have this issue with posters. The issue is only with custom size Window Cling (standard size is ok)
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07-04-2022 07:03 AM
Hi @UlyssePixel,
Thank you for your post. This is working as intended as far as I can tell and is expected once the size of the product is modified. However, I am happy to forward your comments to our team for review.
All the best,
Pádraig 🙂

