Title/tags/description refuse to update on .co.uk site

[Sara_H]

Hi Tech Team

I am logged in the .co.uk currently trying to update the title/tags/description etc of

https://www.zazzle.co.uk/funny_mismatched_black_cat_odd_socks-256337384658453570

and all my other cat socks

And it just won't take.

I've updated it ok on the .com and they changed fine

But if I'm logged in to .uk - nada - nothing - they won't budge

I've tried other updating other products to see if it was just the socks that had a problem and it appears all products are affected (for me anyway)

Thanks for investigating!

[Sara_H]

editing to add - it's refusing to update titles on .com site now. Even though I get the green success pop up - the title stays the same even after page refresh. Not sure what's going on

I've cleared cookies etc rebooted (windows/chrome bases browsers/ extension free edge/firefox - all the browsers I have. (already reported that my bell has gone again)

There was a windows update today. Could that have broken the site for me?

[Mark]

Hi @Sara_H,

Thanks for flagging this. I have passed the issue on to the team now.

[Sara_H]

Thanks @Mark

[Sara_H]

Following on from this - problem still exists and am still not able to update and these products are also frozen in time and refuse to update title or tags

https://www.zazzle.com/american_football_dad_monogrammed_playing_cards-256518590672986952
https://www.zazzle.co.uk/football_dad_sports_monogram_playing_cards-256518590672986952

https://www.zazzle.com/funny_retro_digital_look_square_wall_clock-256641775464942211
https://www.zazzle.co.uk/funny_faux_retro_digital_custom_black_square_wall_clock-256641775464942211

https://www.zazzle.com/ping_pong_time_green_table_tennis_net_design_wall_clock-256758592598501514
https://www.zazzle.co.uk/ping_pong_time_green_table_tennis_net_design_square_wall_clock-256758592598...

https://www.zazzle.co.uk/modern_golfer_dad_funny_golf_theme_clock-256685559047835181
https://www.zazzle.com/green_golf_ball_in_the_rough_golfer_dad_clock-256685559047835181

https://www.zazzle.co.uk/golf_course_photo_always_fore_oclock_round_clock-256563326572018704
https://www.zazzle.co.uk/golf_course_photo_always_fore_oclock_round_clock-256563326572018704

https://www.zazzle.co.uk/baking_champion_monogram_kitchen_clock-256917652351928669
https://www.zazzle.com/black_and_white_chef_check_kitchen_clock-256917652351928669

https://www.zazzle.co.uk/sports_dad_green_ping_pong_champion_ping_pong_ball-256250485486059058
https://www.zazzle.com/dads_glow_in_the_dark_monogrammed_champion_ping_pong_ball-256250485486059058

https://www.zazzle.co.uk/dad_monogram_green_lucky_shamrock_sports_socks-256565568626843494
https://www.zazzle.com/st_patricks_day_lucky_shamrock_socks-256565568626843494

https://www.zazzle.co.uk/personalised_golfers_fairway_iphone_5se_case-179031844370278303
https://www.zazzle.com/golfer_photo_golf_ball_monogrammed_green_case_mate_iphone_case-17903184437027...

https://www.zazzle.co.uk/custom_golf_flag_luggage_tag-256674010123354214
https://www.zazzle.com/golf_course_monogram_golfer_luggage_tag-256674010123354214

https://www.zazzle.co.uk/personalised_bridgestone_e6_love_golf_balls-256697308379075229
https://www.zazzle.com/golfing_dad_name_monogrammed_love_golf_balls-256697308379075229

https://www.zazzle.co.uk/dad_ping_pong_sports_socks-256786474518455642
https://www.zazzle.com/blue_ping_pong_player_dad_monogram_sports_mens_socks-256786474518455642

https://www.zazzle.co.uk/dad_monogram_teeing_off_golf_fan_black_socks-256518156213945028
https://www.zazzle.com/personalized_golfing_dad_teeing_off_black_socks-256518156213945028

https://www.zazzle.co.uk/ping_pong_champion_blue_socks-256617220697264703
https://www.zazzle.com/ping_pong_champion_table_tennis_player_blue_mens_socks-256617220697264703

https://www.zazzle.co.uk/dad_sports_and_beer_fathers_day_socks-256602898351567144
https://www.zazzle.com/funny_sports_and_beer_lover_dad_drinking_socks-256602898351567144

https://www.zazzle.co.uk/ping_pong_champion_black_socks-256790371684066186
https://www.zazzle.com/ping_pong_champion_monogram_paddles_table_tennis_socks-256790371684066186

https://www.zazzle.co.uk/golf_green_grass_golfing_socks-256352832027257217
https://www.zazzle.com/golf_ball_monogram_green_grass_funny_golfing_socks-256352832027257217

https://www.zazzle.co.uk/dad_monogram_teeing_off_golf_fan_black_socks-256518156213945028
https://www.zazzle.com/personalized_golfing_dad_teeing_off_black_socks-256518156213945028

There are probably more that I haven't come across yet

Something must have happened to freeze them - can you unthaw them please. 

[Roberta]

Hi @Sara_H 

I'm sorry to hear you're still experiencing this issue. Thank you for all your examples, I've just reiterated them to out team 🙂

Roberta 🌷

[Sara_H]

Thank you @Roberta