Trouble Uploading Product Mockups 06/04/2024

[Zmajosava]

Since this morning I have a problem with product mockup when I want to upload them.  It tells me in the lower part of the screen that there was an error and to try later. And it logs me out of my account. Has anyone else had this experience? I take pictures just like now, it was never a problem before.

[Karins]

I had the same problem when I tried uploading the mockup directly from the product page with Product Media Manager. I just uploaded my mockups to my images on my main page, where there was no problem with uploading, and then I went and attached the mockups to the products.

[Laura-LiseWong]

Same thing has been happening to me for days now. I just keep getting an error. Cannot download any product mockups at all.