Views not updating

[zazzcab]

It appears that the latest views aren't updating again.  They say 1 day instead of within 24 hours like they should.

[Harmony]

same issue I reported last weekend is occurring again. 

[CatsEyeViewGift]

I was wondering about the views - have they stopped working or has no one viewed anything in my store for 2 days?

[zaralla]

You know how to tell?  When you make sales and there are "no viewed" products --you are selling but no views on that product?

[Argyleimp]

They've stopped working again.

[zaralla]

I have views backed up to 2 days ago now. I cannot tell what is being looked at 

[zaralla]

It should update right away so we can keep on top of things

[Boki]

It hasn't worked for me for 3 days... 😞

[zaralla]

same

[Natalie-Peony]

Same

[Boki]

4 days, and sales have stopped,... 😞

[Sea-Change]

I haven't had a single view in any shop for 4 days, and I typically have daily views in every shop. I hope Zazzle can fix this issue, as it's hard to gauge social media efforts.

I also hope the view issue is only impacting the counter we see on the back end and not Zazzle ranking. Thanks in advance for researching and addressing this!

[zaralla]

Not only this issue compounding ....it never shows changes either if you add products to different categories products are not there, so you have no clue if you placed them in or did not, what is the customer seeing?

[Echo]

Same here. Something I sold two days ago says the last view date was 11 days ago.

[zaralla]

Zazzle you need to post something to help us out here

[Marcia]

Yes, 4 days and counting.

[zaralla]

This is not good for business

[Cartoonasaurus]

7 days of nuttin updating is nuttin but nope...

[Susang6]

I have the same problem, no views in 6 days, have had sales and can see new likes but no views.

[masoningrassia]

views not updating for 5 days now on my 3 stores, I normally receive some views everyday

[Wesha]

Yes, same problem here, its been 5 days and no update in views

[sweetandpretty]

same here. Views not updating for 6 days... 😞

[Mark]

Hi all,

I am sorry to hear you are experiencing this issue.

There is a new thread for this issue here. If you can reply to that thread with at least one example product link, or 3-4 example products links, we will be happy to take a look.

Thanks!