Views Statistics Disappeared from Back End

northwestphotos
Valued Contributor

I am not able to see any of my product "views" in the back end of my store anymore. It's been like this for a few days now. Was this intentionally removed? We need to be able to see how many views we receive of each product.

4 REPLIES 4

Sara_H
Honored Contributor III

@northwestphotos which browser are you using?

I can see mine (windows/vivaldi)

Sara_H_0-1723398253956.png

Tap the stats for them all to appear

Sara_H_1-1723398293762.png

then make sure you've got the views selected

 

PenguinPower
Valued Contributor III

No problems here. Using Safari. 

Barbara
Esteemed Contributor

I've had it happen where, for unknown reasons, one or another of my stats was un-ticked. Do what Sara suggested, and I'll bet you'll see that your "views" need to be chosen again.

Colorwash's Home

Okay...I just tried checking off all of the boxes and now it see that it reappeared. Thank you all for you help!!!