Warning on Image Size for Postcards

Deweycat
New Contributor III

I noticed last week that when I create a new Postcard I'm getting a size/resolution warning every single time. Even when the image is huge and resolution is 600 dpi, so there should be no problems with low resolution. So far, I've been able to ignore the warning and still create, but if I were a newbie, I'd abandon the process on the spot, thinking I had somehow screwed it up. Any workarounds or suggestions on this issue?

4 REPLIES 4

Cat
Honored Contributor II

Are you sure the warnings are related to low resolution? There are new warnings for image placement (details in this thread: Text & Border Warnings on CYO Products - Zazzle) Perhaps that's what you're seeing?

____________________
Cat @ ZingerBug Designs

Connie
Honored Contributor

Maybe if Zazzle gets enough complaints about it, they'll get rid of that "feature." It's highly annoying, and even though they said it doesn't show for the customer, it actually DOES, on certain products.

Scott
Community Manager
Community Manager

Can you link me to a product that exhibits this issue?

TriciaS
New Contributor II

I am having the exact same issue!