What happened to the wall clocks

kills
Contributor III

What happened to the wall clocks.  not in my store back end today .square or round thank you

14 REPLIES 14

LynnRose
Contributor

Ah...you've solved a mystery...I noticed another big drop in my products total via the back end this morning (the last time was when a cetain font was retired) Yes, my clocks are not showing in the back end, but are available via collections.

Beautiful_Vibe
New Contributor III

I made a bunch of clocks yesterday. Perfect timing! I have a made a handful of them over a few years so this was a first for me .. making so many. Today, they're all gone. I assumed there was some glitch. I'm not sure exactly how many products I had in my store but I know that it's now down quite a bit. Came here looking for insight.

kills
Contributor III

I made a clocks yesterday as well .this is why i stopped making on here to many times this sort of thing happens zazzle please fix it thank you

Beautiful_Vibe
New Contributor III

they're just starting to come back 😄

Caprice
Valued Contributor

..they all say "no image available"... ???

Here's a random example

Artist Watercolor Paint Palette Acrylic Wall Clock | Zazzle

 

LynnRose
Contributor

Looks like they are back 🙂 👍

inspiring_gifts
Contributor II

Many clocks in Zazzle store are saying "product image not available" - Images are available on product page.

clocks.png

And this is weird... this is my store page. It doesn't show this way (phony hands with second hand) on the product page.

clock.png

KeegansCreation
Honored Contributor

All clocks are normal for me in the backend but when I chose a clock and searched for it in the MP, it only showed when I hovered over the Image Not Available thumbnail. This appears to be true for all clocks. They all show when you hover over that text. Hopefully this glitch can be fixed soon. 

KeeganCreations

lewister
New Contributor III

It looks like they were/are adding some new in situ views. Could have made things go a bit haywire in the meantime.

LMGildersleeve
Valued Contributor III

Yes and the images in the overall collection page now shows the (pillows bug) view of a solid square design.

Mark
Moderator
Moderator

Hi all,

Thank you for flagging this. I have let the team know and we will provide an update when one is available. Thanks for your patience.

- Mark

BKMuir
Valued Contributor II

Went to view the new VIEWS. Nice!

However the 2nd and 3rd from the right DO NOT open the picture represented in the icon ??

BKMuir
Valued Contributor II

The Icons below the product picture, now open the correct images. Thank You!

Hi @BKMuir,

You're welcome. Thanks for the update 🙂

Pádraig