What happened to the watermarks?
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08-01-2022 02:11 PM
I have watermarks enabled. This weekend, I accidentally clicked on an image on one of my product pages, and saw the full size image had no watermark? Is this a bug that will be fixed?
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09-01-2022 02:11 PM
I think you are right. They get away with it because they know us small businesses can not afford lawsuits. There is a Facebook group about stolen images, I will look to them for advise. And I am going to speak with our Congressperson about this. She was a law professor and handles many big corporation issues in congress. Maybe this can be her next mission.
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09-07-2022 11:43 AM
How about a class action lawsuit by thousands of angry Zazzlers?
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09-07-2022 02:31 PM
I hear ya' Kristin. I highly doubt our outcries will get to class action lawsuit levels UNLESS we all band together 😕. However, there is such a mixed bag of folk in the forums. I see angry & pissed designers - I'm one of them. I also see the "Zazzle is the greatest thing since baked bread, how dare you speak ill of them?" people. I also see the middle ground group (those who are not effected or don't care). A mixed bag is not going to produce any results. I think it would be more suitable to file an online petition. They are not foolproof but sometimes they can garner attention based on the numbers.
This is more of an "if there's a mass exodus of people leaving" it will get their attention type thing. We, the people, keep their pockets fat and the engines lubricated and running. We have the power, yet, we are so divided.
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09-08-2022 05:15 PM
You are right- I would never join in a class action lawsuit to ruin the company that enables me to earn a living with my creativity! You probably can't get a mass exodus either, at least not by the top designers who make the most money for themselves and Zazzle. However, if you want to see Zazzle destroyed, just keep up with these posts in a public forum to help the people who are actively trying to oblige you.
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09-10-2022 01:03 PM
How do you suggest we deal with this issue then in a way that might get concrete results that creators can live with? Personally, reading these forum threads, I get the feeling that Z will eventually go into demise anyway. I'm looking right now for my next POD online opportunity (not RedBubble or Society6, or Etsy either) so at least I have a path forward.
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09-10-2022 04:36 PM
Posting in these forums isn't going to get the results you want. Emailing or calling them directly, or even a petition like someone mentioned, is a better way. That's good that you are looking into other POD sites- it's not good to put all your eggs in one basket. For me personally, no other POD site comes CLOSE to Zazzle, and no others have the customization that Zazzle has. But everybody has different business models, so if you found one that is suitable for you, I wish you success.
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09-07-2022 03:13 AM
So, I waited and waited, and finally I have now deactivated my main selling products on Zazzle which was Invitations and other related cards. Sigh
If only they wouldn't mess with the watermarks and leave it alone.
If they ever do bring back watermarks like it was earlier, then I would gladly reactivate them, but as of now this is the best I can do to deal with this situation. 🙁
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09-07-2022 04:30 AM
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09-07-2022 04:49 AM
This is sad that they have caused it to come to this. As you mentioned elsewhere, I too expect a lot more sudden changes in the near because Zazzle is going publicity they have not already. I have a very strong hunch there was a rhyme and reason for this. They have to show their investors they can profit. Having watermarks served as an impediment to Zazzle "according to them". The investors' bottom line is about money.
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09-07-2022 06:31 AM
The investors want to see money, but if people can get the same stuff cheaper elsewhere or worse, for free, then not only the designers lose, but Zazzle as well and so will those "investors". It's the heart based business that will survive into the new era. I hope Zazzle will keep that in mind as I think it has great potential.
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09-07-2022 05:06 AM
Last week I found a few copies of my artworks on Fxxxxxxxxx and Rxxxxxxxx. You can hardly see the difference with the original on Rxxxxxxxx but on Fxxxxxxxx with the magnifying glass you can see it is low quality screen copies on which the thieves increased the number or pixels.
The thieves use small shops, so if a creator report an infringement, it will be a small loss for the thieves. It is an industrial business; I found several copies of the same artwork (they add copies each week). Reporting the infringements seem useless.
I do not know if the copies come from Zazzle or others marketplaces; But Zazzle without the watermarks is surely a good source for the thieves.
Marketplaces may find it is not a big issue for them: they will make the same money with the artworks from the thieves as with the artworks from the original creators. But they will probably have to face with a lot of disappointment from the buyer with these low-quality copies. They will lose customers and will have to face reimbursement requests.
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09-07-2022 02:40 PM
Since I started this thread I thought I would give you all an update. I have already deleted all the products from my store. 14 years of work, 5000+ products, over 100 unique designs. I have had my store on Zazzle since 2008, so I did not make this decision lightly. It was a very difficult decision, but one I felt was in my best interest.
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09-07-2022 03:14 PM
I am SO sorry to hear this 😟. I know how many hours and hours we spend on here. Some of us have probably missed family time, developed carpal tunnel, and some of us really love what we do and bust our tails! I appreciate the update. I hope you will be able to return, but you would have to rebuild 14 years of work...smh.
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09-07-2022 03:18 PM
Rebecca, This is very sad. I love your paintings. But in your case I can totally understand why you had to do that. Will continue to follow you in other places to see your beautiful art. Good luck!
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09-08-2022 05:09 PM
I'm sorry to hear you deleted all your products, instead of just hiding them. Zazzle changes things frequently, so perhaps you wouldn't have had to wait very long to get the watermarks back. But now all those products are gone forever.
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09-08-2022 01:41 AM
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09-08-2022 09:22 AM
I bet it was that low-res image they claim has watermarks. Your devise might hav had a week internet connect for a second and you saw that low res image for a blip.
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09-08-2022 05:04 PM
I hope you all realize these are public forums, and you are giving dishonest people plenty of ideas, by publicizing the weak spots on Zazzle!!!
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09-10-2022 04:43 AM
@Connie I highly doubt a thief would search Zazzle forums and look under all the topics to look for ideas on how to steal. Thieves already know how to do it. They are ALWAYS on the lookout for high resolution images without watermarks on the internet.
I know that Zazzle had the ability to turn off watermarks and a lot of creators have always had their watermarks off. However, the issue here is Zazzle had the watermarks option for those who wanted to enable it and it was working for the ones who had enabled it. But then they railroaded us into losing the watermarks without even giving us a heads-up, even when they know that many artists/creators/designers are sensitive about this issue for various serious reasons.
Also, there is another problem that everyone needs to consider. While I and many others make their designs from scratch, there are a LOT of creators on Zazzle who use stock art as-is for their listings. One of the MAJOR Terms Of Use of pretty much all commercial-use stock art out there, whether or not they are allowed for POD usage, is that the stock art should NOT be easily extractable by a third party. Now zazzle creators who had diligently turned on watermarks to adhere to this specific term of use, if they're still unaware about this watermark problem, are now unwittingly violating copyright terms of use of the original stock artist, for no fault of their own, since Zazzle implemented this thoughtless policy even more thoughtlessly.
Even I had refrained discussing about this for the first few weeks I saw this post, thinking it was a bug that would be fixed, but when we heard nothing, I knew something was wrong, and that this would significantly affect me and others who care about this issue.
There is no other place where we can discuss this matter. It needs to be a thread that is accessible to Zazzle Creators of all levels, because everyone is investing their efforts here, or has invested significant efforts here, and at least deserves to be able to protect their intellectual property. (If Mods want to move it they can move it to Pro Basic, but they're not moving it, so it's their choice if they want to keep this public.)
Though Zazzle implemented this policy change deceptively, and we cannot do anything about it other than vent in the forums, the distress Zazzle's thoughtless actions has caused us at least warrants open discussion, so we may support each other in thoughts, as we grapple with our new reality, and ponder where to invest our energy next, since corporates are turning out to be ruthlessly unreliable these days towards the same users who brought them all the success by promoting their websites. It has become a trend from online marketplaces to social media. If you read other forums also you'll see people complaining about unfair policy changes. Corporates really don't care about social impact, but they should. They should stop acting like livelihoods don't depend on them, and take some responsibility. If they have to do something mega stupid like removing watermarks in the age of digital theft, then fine do it, but at least give the artists a heads-up who care about the protection of their work.
What's done is done. At least let us talk about it on the forums in peace. Let us vent. No, they keep removing posts. At this rate, one will have to go discuss this matter on Reddit.
Why should artists who care about their work have to lose out after putting in so much of effort? That is now the question here. We don't like this crappy treatment. I'm tired of corporates treating us like tennis balls. We're losing out for no fault of ours. Zazzle basically gave us 2 options: 1) Either risk your artwork getting stolen and put on other marketplaces where it is notoriously difficult to get the thieves to take down your work OR 2) Lose income
I have chosen the 2nd option because I have already experienced the first option many times to know how horrendous it feels, and how helpless one feels.
It's an incredibly unfair policy change that will negatively affect a lot of people sooner or later, and therefore it at least warrants a heartfelt discussion on the forum that is meant for exactly that, Zazzle-related discussion.
And no one can justifiably reprimand someone else on the forum for wanting to discuss issues that are going to affect their livelihood.
OR Zazzle can make a new policy change that says, it is imperative for ALL Zazzle Creators to pretend to be soulless bots and not utter any single word in the forum that displays any semblance of emotion or emotional distress. If they make that a new company policy, we will have to stop discussing here, because we are not bots, and will not pretend to be so either.
(When I say 'we' I mean me and anyone who agrees with me word-to-word. Everyone speaks for themselves of course. And if anyone read my whole post without going "TLDR" then you and other people like you who still read are the reason I still have some faith in the dying breed of humanity. LOL)
Cheers
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09-10-2022 06:13 AM
@Soumya I could not have said it better myself. I agree 100% with everything you have just said. In fact I was going to post something very similar but decided against it.
Everyone seems upset at me for shutting down my store. This watermark issue is very serious to me. My products contain 100% all my original art, hand painted by me. I have been dealing with copyright infringement for years. Those of you who are against basic image protection have not had to chase your copyrighted artworks all over Amazon, Aliexpress, Etsy, Ebay, and hundreds of other places. It is bad enough they do this with my low-res watermarked images, I will not give them larger non-watermarked images to play with!
And even if Zazzle brings the watermarks back I would not return. Why? Because who is to say they will not just remove them again. Zazzle has a very long history of making midnight changes that screw over their designers and artists. I cannot in good faith continue to sell my art through a company that has made so many bad changes to their website, and screwed over designers time and time again. If anyone wants examples of these I am very happy to list them. Anyone who was here in 2020 will remember many major changes that were made to the site, without our knowledge, that were extremely bad for designers and artists. I almost left then. They will continue to make changes to the site that negatively affect the very people who bring them money, and not tell any of us until damage has already been done. That is just the way they roll.
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09-10-2022 10:50 AM
Indeed, Rebecca and Soumya. I don't understand the entire policy as it severely hurts sales and thus is not only hurting designers and many of us who depend on Zazzle, but threatens the entire existence of the company in a time of a global recession. I would think this is exactly the moment to join forces and include the designers as part of large team and support and help each other to pull through. The outside world is not getting any easier, so the emphasis should be on the heart: promote unique designs that are created from the heart. Value each and every member of the team. Thank you.
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09-10-2022 05:01 PM
@AnneI don't think the watermark issue severely hurts Zazzle's overall sales, and certainly doesn't threaten the existence of the company. I'm pretty sure they make a lot more money from invitations and related items than pillows and artwork, and the people who download the invitations to print them elsewhere, would never be our customers anyway. What DOES threaten the existence of the company are threads like this, because there are multi-millionaires actively trying to destroy all of us little artists and designers, and using these public forums to "get dirt."
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09-10-2022 04:52 PM
@rebeccawangNobody is upset with you for shutting down your store. That's your own decision- it's sad that you felt that you had to make such a permanent decision, but ultimately it's your choice.
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09-10-2022 08:50 AM
You hit every point and I thoroughly agree word for word.
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09-10-2022 04:48 PM
"And no one can justifiably reprimand someone else on the forum for wanting to discuss issues that are going to affect their livelihood."
Your discussion of this issue WILL affect MY livelihood! Not only are you giving thieves ideas, but rich multi-millionaires who are trying to destroy the businesses of all us small designers. I can't say anything more here, or this whole thread will get shut down, but this is a much bigger issue than the watermarks. If Zazzle isn't suitable for those artists who are so precious about their designs, there are other plenty of other places for them. There is NO other option for those of us who like the customization of Zazzle, or who are in the wedding market.
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09-10-2022 11:33 PM
"Your discussion of this issue WILL affect MY livelihood!"
I see the emphasis on the words “MY livelihood” and I would like to politely point it out to you that while I understand you’re in distress, your livelihood is not more important than the livelihood of other community members. And so I’ll reiterate that one cannot take the liberty to somewhat rudely reproach other community members for wanting to discuss an issue that affects their livelihood.
When this thread started, this discussion was essential.
"Not only are you giving thieves ideas..."
Again, I’ll reiterate that thieves don’t need to look into forums to get ideas. They are ALWAYS on the lookout for high resolution images without watermarks on the internet. Art theft has happened even before this thread ever existed, and will continue to happen even after. There is no causative link. Thieves will continue to steal whether or not we discuss this on the forum. The purpose of this thread was communication with Zazzle management and discussion with fellow community members regarding this matter at a time of confusion and distress.
To address your next couple of sentences, let me mention this that we are expressing our personal experiences and opinion. That is not a threat to anything. I will also reiterate that the Mods can move it to private section if they want to, but they’re not doing it, so it’s really their choice. So, there is no need for anyone to feel overly anxious about it.
"If Zazzle isn't suitable for those artists who are so precious about their designs, there are other plenty of other places for them."
I sense sarcasm and disrespect for fellow community members in that sentence. So, I'll take this opportunity to gently show you this https://www.zazzle.com/policy/community
In Zazzle's own words, 'While we invite creative expression and highly value a central space to coordinate and engage, we want all to feel safe and heard.'
Repeatedly reproaching us for wanting to discuss something so important to us, and demanding that we stop, will arguably fall under Zazzle's own policy of 'trolling,... harassment,... derogatory language, and bullying of others.'
Moderators need to look into this.
"There is NO other option for those of us who like the customization of Zazzle, or who are in the wedding market."
I am one of those people who have no other option, and who like the customisation of Zazzle, and I'm in the wedding market, and that's precisely why I’m here, on Zazzle as well as this thread.
You missed the whole point.
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09-11-2022 04:25 AM
Totally agree, @Soumya. And of course people who buy stolen designs from Zazzle on Amazon are hurting us, that's a no brainer and there are plenty of people sharing those exact experiences in this thread. You are insinuating that there is "dirt" being shared in this thread, @Connie. I'd like to keep this discussion respectful to Zazzle as well as other designers. Thinking in solutions might be more constructive. I think we need to bring back the topic to the size that is acceptable to us as designers before a watermark appears. And THAT it appears to begin with.
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09-11-2022 09:58 PM
@rebeccawang @Soumya Not sure how long this will be up but this arrived in my inbox. Asking "Who are you to tell someone what they can and cannot say...that this is a forum and we all have a right to our opinions" was unconstructive and disrespectful towards another Zazzle user and they felt attacked? Our comments are deleted but the individual who reproached us and shamed us is left alone?? Oh I see what's going on here. Honestly, this doesn't surprise me.
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09-13-2022 02:56 PM
Don't worry, I got a similar message as well.
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09-13-2022 09:09 PM
Watermarks to protect original designs are as old as the internet. I cannot believe this issue has gone on for days and Zazzle has not fixed it for everyone.
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09-14-2022 10:13 AM
Thanks, everyone, for sharing your thoughts in this discussion. We appreciate those that have spent time here to share a well thought-out opinion; it's clear to us that folks value these sorts of protections. A small group of us met yesterday to discuss this topic and how we can support our Creator community moving forward.
We're closing this conversation to new replies. If you didnt get the opportunity to share your thoughts with us you're welcome to reach out to me via Zazzle Chat, and you can also send an email through the normal channels.

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