Wrist watches and pocket watches can't be searched

[Westerngirl2]

In the past, I've sold a fair number of watches, both wrist and pocket types. I've actually bought many myself, as I love the Zazzle watches.

Unfortunately, I hardly ever sell a watch anymore, and I may have just found out why.  Try to search for them. I get results, but generally not wrist watches or pocket watches. Lots of apple wrist bands, but not what I'm looking for. Tried to narrow the category, but that was no help.

[BKMuir]

Still mostly APPLE watches/bands. A Search for "Pocket Watch" brings up only images on other products.

[NigelSutherland]

For me ALL watches are now showing as SOLD OUT. That's men's, women's and kid's.

That seems odd. Maybe the supplier has ceased trading or has pulled out. Please let us know the situation Zazzle.

[NigelSutherland]

Correction - they're all showing as sold out on the UK site. On the USA site there are still styles available in Men's and Ladies, not kids.

[kills]

There not available in Men's and Ladies if  you can not search for them now going into 6 weeks

[Anne]

My collection still shows empty 😢

[Anne]

Starting to wonder exactly how often a bug needs to be reported before there is any attempt to fix it.
Thanks for finally addressing issues zazzle!

[kills]

Thanks for finally addressing issues zazzle! don't know what your talking about but this is about not being able to search for wrist watches and that is not finally fixed thank you.

[NigelSutherland]

This is STILL not working doing a search on Zazzle.

Ironically searching via the Affiliate Helper does show watches, as does a Google search for Zazzle watches. 

It's time this was sorted out. We're losing potential sales.

[kills]

This is no longer just an inconvenience; it's become a critical emergency for my business, and for Zazzle as a whole. I am profoundly distressed and genuinely concerned about the future, as I've now had multiple long-standing, regular customers inform me they are abandoning Zazzle entirely.

They are explicitly stating they will be taking their business to Amazon, eBay, and Etsy from now on, simply because they cannot find the products they are consistently searching for here.

How many loyal customers, and how much collective revenue, do we and Zazzle have to lose before the severity of this search functionality breakdown truly registers? What could possibly be more important than ensuring customers can find what they want to buy? It feels as though resources are being poured into design tools when the fundamental ability for customers to shop is crumbling.

This "last so-called update fix" over a month ago has been nothing short of a disaster, only exacerbating the problem. Please, I implore you, beta test, beta test, beta test these updates before they go live!

We are bleeding customers because of this critical flaw.

Please, please, please, please, please, please FIX THE SEARCH! Our livelihoods depend on it.