X/Twitter not fetching Collection Images

[BevStuff]

I can share single Zazzle products on X/Twitter okay with the X share links, but sharing a Collection via the Twitter link doesn't work at all. X isn't fetching the Collection image. It hasn't been doing so for most of 2024. No amount of refreshing or cache emptying changes that. Maybe you can look into it?

[Beth · Accepted solution]

Hi @BevStuff 

Thanks for flagging this, I've reported it to the team to look into.

Beth

[BevStuff]

Good news! I tried posting via Zazzle Collection share on X today (25 Jan 25 ) and the Collection image popped right on there! So thanks for looking into that.

[BevStuff]

I tried posting a Collection share on X today, 2/28/25 and it DID NOT FETCH IMAGE. Seems broke again.

[BevStuff]

I tried posting a Collection share on X today, 2/28/25 and X DID NOT FETCH THE IMAGE. Seems to be broke again. 

[BevStuff]

 Can't post collections AGAIN on X today. Not fetching image. (4/19/25). This keeps being "Not Solved."