Zazzle Plus Settings do not show up under My Account

WHS_Designs
Honored Contributor II

I accidentally opted into the Zazzle Plus program while looking for more information on it.

How do I opt out right away, as I'm Canadian and really wouldn't be able to take advantage of the Zazzle Plus program anyway? I'm not seeing the Zazzle Plus Settings that are supposed to be showing under My Account as per the help article link and excerpt below.

https://help.zazzle.com/hc/en-us/articles/1500004463622-Zazzle-Plus#h_01GFXT2K60B0FTZQPZ4MVW60MN

"How do I cancel my account?
To cancel your Zazzle Plus membership, go to My Account and click on Zazzle Plus Settings. This will take you to your Zazzle Plus management page where you can click the "Do not auto renew" button. "

1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

I see what happened. You clicked on the subscription, which added it to your cart, but you never proceeded to checkout. This means you were never subscribed, so you're all good. I removed the subscription from your Cart to eliminate any future confusion.

View solution in original post

3 REPLIES 3

Scott
Community Manager
Community Manager

I don't see any evidence that you're subscribed to Zazzle Plus.

Scott
Community Manager
Community Manager

I see what happened. You clicked on the subscription, which added it to your cart, but you never proceeded to checkout. This means you were never subscribed, so you're all good. I removed the subscription from your Cart to eliminate any future confusion.

WHS_Designs
Honored Contributor II

Much appreciated, @Scott !