Zazzle Product (Button) - All missing from 'My Products' listing in Back End (Store Management)

TheArtfulGeeks
New Contributor III

I'm uploading a heap of new designs on products in my store and have just discovered that all my 'button' products are not showing up in the back end of my store on the 'My Products' tab. When I enter 'button' into the search bar... nothing. Same when I click on my category for 'Buttons". However, they ARE showing up in my Buttons Collection in the back end. And finally, when I go onto my public storefront, they ARE showing up in my products listing, when I click on the Buttons category, and in my Button Collection. So weird! Anyone else having this issue? Hopefully just a temporary glitch.

7 REPLIES 7

Es
Contributor III

I just made a button and it didn't show up in my backend. I tried publishing it a second time and it still hasn't shown up. 

MOM
Valued Contributor

@TheArtfulGeeks @Es I hope so too. Mine has vanished in the back-end and in the public listing of my store under "sold items" but is luckily still available in the market place. I have sold it eight times so far - I thought for a moment it had been pulled for some reason.

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Fiona
Moderator
Moderator

I will pass this on, thanks all.

TheArtfulGeeks
New Contributor III

Thanks Fiona. After I posted this, I realised it is magnets too.

idraw
Honored Contributor

@Fiona 

My pin buttons are also missing.

adrian3008
New Contributor II

I have this problem too. All buttons disappeard from my backstore but are shown on public marketplace. The error is valid both for old products and for newly created ones.

Marcia
Valued Contributor III

Yup, all my buttons & magnets gone from my back end (old & recent). But they show up in the mp.