Products missing from my store when I am not logged in

[Will]

Hello all, I have 1,105 products in my store, which I can see when I am logged in, if I am not logged in it shows about 640 I have a collection that it has 13 products when I am not logged in it shows only 4 products.

since when has this been going on, as for the past 4 months I have not had a sale, I didn’t had many sales before but I had at least one sale a month, 

‘can someone enlighten me on what’s going on?

thank you 

[Pádraig]

Hi @Will,

I'm very sorry to hear that you are experiencing an issue with your Collection. Can you provide a link to the Collection exhibiting the error so that we can take a loom for you?

Thank you for your patience!

Pádraig

[Will]

Today the collection seems to be fine

Birthday Folded Cards 

[Will]

Folded cards while I am logged in 

Folded cards as a customer and not logged in 

[Pádraig]

Hi @Will,

I'm delighted to hear that your Collection is working as expected now. It looks like there is a category filter selected for your store. Once you remove this you will be able to see more of your designs and you can use the filter options to refine your search further.

Pádraig

[Will]

Thank you Padraig I will try that

Will

[Will]

Padraig, I took out the categories from the products page and I still have products missing, my store it has about 1120 products,, before I deleted the categories, the zazzle marketplace showed 640 products, after I deleted the categories it showed 800+ products, still about 200 or more products.missing, I don’t really know what to do for the products to be visible, that happens when I am not logged in.

regards

will