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every time I try to search a multi-word entry in marketplace, I get a 404 page not found error... this has been ongoing for a few months any ideas why this would be? I do not want to name specific searches, but they are not all related to one another, so it has nothing to do with banned topics etc I mean, what if a customer tries to search a 3 word term and all they ever see are 404 errors?
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Hi, I’m sorry if this has been asked before, but how do tags help in terms of increasing visibility? I’ve been making products and want them to be marketed towards kids (with nursery and school supplies, mainly). Is there something I’m missing with tags? thanks in advance
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I just created three direct only products that I put in a collection that will also be direct only. I thought I set it up right and created a link to send. When I checked the link it worked fine for me (I was logged in to my account) But when I send the link to the buyer, it shows as an empty (no products) collection. How do I get the products to be visible to my buyer?
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Are table lamps discontinued? Some of them are still there, some of them discontinued. I tried to post it again, it says discontinued. Do you have the same experience?
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OK, I'm sure there is a simple answer to this one, but I'm stumped. On some of my svg images, the design tool gives me the option to change the border color like this: On other ones, all I can do is change the color, I don't have the option to add a border: There MUST be something different about the files, but I'm stumped. I THINK I have created these files the exact same way. I used Photopea to create them, I uploaded a png, vectorized the image setting the number of colors to 3, then saved it as an svg. What am I missing?
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A couple of days ago, I started working again on designs for teddy bears. When I clicked on "add your design", the layout (is that the correct term or is it template?) was a rectangle which it has always been and what I want. This morning, when I click on "add your design", it's not a rectangle. The height is bigger than the width. I didn't do anything different, and I can't seem to change it. What's going on and how do I change it back? Thank you.
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How do I access the HTML code snippet for embedding my Zazzle Store into my own website? Does anyone know where to find the HTML code. I've tried going to Advance settings. . .But could not find it. Please let me know if you do! Thanks.
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Hello, My first payment was issued by check on 15th. Foreign mail usually arrives here within 10 days, but I have not received it yet. Could you please let me know how longer it might take to arrive?
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Are we being charged a Marketing fee for a 'None' sale also? I have been paid 50%of the royalty that I should have made.
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How do you handle titles, tags, and descriptions on multiple colorways of the same design? I usually have several colorways for each product. Do I need to do a completely different description/title for each colorway option? I mean it's the same design, just in different colors. Will the products be triggered as spam if they have the same description? If I include the colors in the title and/or description is that enough? Also, how many colorways are too many? And not just the colorways but if the same design (and colorway) is on an invitation, an enclosure card, a napkin, etc. the description will be very similar. Any input would be helpful. Thanks.
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Hello! I want to condense my stores a bit and would like to republish one of my items in my main store. The issue is, I would like to leave it as "direct link only" in the original store where I uploaded it because I'm pretty confident it's being referred by a 3rd party (I don't know who) and I've advertised it over time and there are links "out there." Would this be a "duplicate" item issue? I don't want to break rules, but I also want to do what's best for my business and the customers. Thanks for your help! Amanda
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i am not getting views on my listing , my listings have zero views within 2 weeks after posting it , i am wondered how i make a sale if my listing is never viewed !
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I’ve been noticing a sudden and significant drop in my sales since April 1st. Up until then, I was getting regular daily sales, but now it slowed down drastically, I wonder if it’s because of the new terms of service update? Would like to know if anyone else is going through the same thing and what would be causing this.
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Are we no longer able to see what royalty rate we were paid for our royalties? We could see if it was a clean link or the old 15% and recently the different rates.. but now.. its not there.. not liking this.. can we have them back please? I realize this was awhile back but its one I could find that I had taken a screen shot of.. I don't know when this changed and I cant even go back through previous pages.. because they all have this new no rate format now..
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In the past two days, I've received three "Follow" notifications from accounts that sell multiple blank items with misleading tags. One account apparently followed me, unfollowed me, then refollowed me. This seems unusual and disconcerting, but I'm not aware of a Block or Remove button for followers. I've reached out to Zazzle support on both the issue of the "blank" products and on handling the sudden barrage of spam-selling followers, but has anyone has dealt with this before? Or is anyone else suddenly being followed by similar accounts, all in the same region? I couldn't find any general guidelines on the "followers" scenario. Thank so much!
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