Filters for MP Search

Caprice
Valued Contributor

Recently the MP seems to have changed how to narrow search results.  There used to be words you could click to narrow your choices- like "modern" "ornate" "simple", etc.  Those seem to be gone...and less descriptive icons have taken their place?  I do not find them as helpful.  What do you all think?  

For example, when searching trivets - these are the circle icons I get to narrow choices

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21 REPLIES 21

ColsCreations
Honored Contributor II

They introduced this late October

general-zazzle-discussion/hot-tags-are-now-thumbnails 

I really like it and notice now that the suggestions appear at both the top and bottom of the page. Nice. 👍
The text that goes with them is the same as it was before. They're tags used on products in the group of results you've already fetched. Then you use those tags to narrow results down further and so on. So it might be as brief as "pink" or as detailed as "waterfall colorful bright art". It's just that instead of getting just the text we get a design picture with it now. I have no idea how the algorithm decides which tags to pull for each narrowing-down, or which design image it decides to use from the products in that tag group for the thumb, but it does remind how important it is to write tags that actually match the design.

ThumbsJan.jpg

 

 

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Yours is a better example.  When searching 'trivets' William Morris, Floral, Strawberry Thief, and watercolor are the only ways to narrow that search?  Really?  I dunno - maybe I just need to get used to it...  I feel like some of the narrowing choices that were there have been pared down...

Connie
Honored Contributor

I didn't even realize they announced this way back in October! I didn't get the new look until a week or 2 ago. I miss the old style, since I mostly only used those blue tags for keyword research, and now there are a lot fewer words, while the pictures are distracting.

Caprice
Valued Contributor

Agree!

Caprice
Valued Contributor

If I search for "black necktie" - these are the "narrowing" choices I get.  REALLY?  Team mascot and tiger...moreso than 'traditional' or funky or plaid or floral?  Help me understand.  I find it very disheartening. Unless a customer puts in a VERY specific search string - most products will never be found with these new "narrowing" groupings.

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Barbara
Esteemed Contributor

I just now ran the same search on "black necktie" and found you're totally correct. The pickin's are downright slim. Going to "Filters" was not a speck of help. The customer might be better off without being sidetracked by those little thumbs. I'm sure Zazzle is doing this via some sort of algorithm, but it isn't working very well.

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Caprice
Valued Contributor

It would be nice if a moderator could explain if these are working correctly.

@Mark @padraig 

Barbara
Esteemed Contributor

As @Connie implied with keywords, we designers are likely to be using the search function for something different from the customer. We're researching, not necessarily looking to buy. That said, I've wondered how much the new way helps or hinders the customer. Does the customer use the images and ultimately slender choice, thus not necessarily seeing the broader range of designs available? I sure hope they resort to the search box the way we're likely to do.

Colorwash's Home

Hi Barbara, an example of odd results via the search function! Kitchen Clocks Modern results in this😳 Click to view as not screenshot savvy when in a hurry🤣 https://www.zazzle.com/s/kitchen+clocks+modern?dp=252520646703870871&q=kitchen%20clocks%20modern&sgs...  Note The Dog clock image for Cat clocks🙄 One example of the whole page!        

Barbara
Esteemed Contributor

@orientcourt  The dog clock proves the thumbs are based on the tags people use. The dog clock's tags include "modern." So, the algorithm is only as good as the tags people use, and we all know that not everyone is good at tagging, and then there some who cleverly use tags so their products show up where they don't belong. Sadly, Zazzle is a victim of the tagging system. I wonder if there isn't a better way.

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plumb4me
Valued Contributor

Barbara
Esteemed Contributor

Yes, I read that thread as it developed, and even though Scott said they aren't tags, those little mini-categories can't be pulled from anything other than tags. Certainly not the descriptions, unlikely the titles, so what else is there? When I clicked on some of them, I found the key to them was in the tags designers had used. It seems the logical way to do it, but the results are strange.

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Caprice
Valued Contributor

I suppose it could be titles, tho' not as likely.  It seems what these 'narrowing' choices likely do is present the customer with the most popular/most purchased items - which is good for Z, but not necessarily for beginning or niche designers who might have been found with more and varied narrowing choices as before. 😔

ColsCreations
Honored Contributor II

I looked at the other linked thread and while Scott does say "These are actually suggested/related search terms, not product tags" that may just be a matter of semantics because it's easy enough to do your own search and drill down through the suggestions and see they are product tags. In my first post, you can see in the screenshot that after I searched for [tie dye tissue paper] and then clicked the [decoupage] suggestion, the next level of suggestions includes [NameName Name Name Name] which takes you to five products obviously by the same designer who uses that as one of their ten tags. The only thing that makes [NameName Name Name Name] related to tie-dye and decoupage is that the designer used it as a single tag along with [tie-dye] and [decoupage] in other tags.

I started my search by typing in [tie-dye tissue paper]. That gave me 574 tissue papers that have [tie-dye] in tags and/or title.

From there, clicking the "decoupage' suggestion narrowed it down to 17 tissue papers that have [tie-dye] and  [decoupage] in the tags and/or title.

From there, clicking the "NameName Name Name Name" suggestion narrowed it down to 5 tissue papers that have [tie-dye] and  [decoupage] and  [NameName Name Name Name] in the tags and/or titles.

Once we get to the mere 17 results for tie-dye and decoupage, the pool of tags to pull from for the next level of suggestions is pretty small, especially since they're all from the same seven designers and as designers we tend to use many of the same tags on similar designs. The algorithm pulled [NameName Name Name Name] which was used on 5 of those 17, [asian influence] which was used on 5 of those 17, [furniture flipping] which was used on 5 of those 17, [rainbow colors] which was used on 6 of those 17, and so on.

I have no way of knowing but I really don't believe it has anything to do with sales or popularity or favoritism, I think it's just randomly pulling tags which progressively leads to smaller pools for the next level to pull from which naturally might lead back to one particular designer.

 

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I just can't make sense of the algorithm with the black neck tie example.

When you search for that, you get the narrowing choices below.  I have to believe tags like "plaid", "elegant", "floral", "striped" are more plentiful on ties than "sports", "cross", or "Jesus"....so I can only conclude the algorithm chose those narrowing words bc they....what? Sell more? Why else those (relatively) obscure categories?  I dunno. It is what it is, I guess.

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Barbara
Esteemed Contributor

They all contained black, and so it's likely the thumbs were chosen to both show the variety and to narrow the field. I bet a lot of customers who show up and who want a black necktie aren't imagining the wealth of such ties on Zazzle and so their first attempt at searching ends up being too broad. Heck, maybe that right there is why Zazzle created the link varieties.

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ColsCreations
Honored Contributor II

To try to test the theory of the suggestions being pulled from popular/good sellers, I went here to look at Best Sellers
https://www.zazzle.com/bestsellers  and then changed the sort to "best selling all time".

BestSeller01.jpg

The all-time best seller across all of Zazzle (which is still the #6 best seller this week) is a men's t-shirt that uses these tags

gift
birthday
boyfriend
girlfriend

anniversary
y2k
bubbly
hearts
relationship
teen
 
Now that I know what I'm looking for, I went to zazzle.com and used the cat tree to navigate to Men's T Shirts.
Signed-in, I get these suggestions:
Sugs01.jpg

 Browsing anonymously as a guest in a different browser I get these:

Sugs02.jpg

Either way, as you can see, none of the suggestions were pulled from the tags and/or title of that best-selling shirt. (As a matter of fact, the shirt doesn't even appear anywhere on the first 5 pages of results although knock-offs of it do.) Also notable is that there is no way to get from these suggestions to that most-popular-ever shirt because the shirt doesn't contain any of those words in its tags and/or title.

I tried this same approach with two other things (playing cards and name badge) in the top five on the best-sellers lists and same thing - the suggestions don't trace back to the tags of the best-selling item in that product category.  So again, I can't know, but I really don't think the suggestions have anything to do with what's popular / selling the most. They seem to be pulled at random. 

Looking back at the [NameName Name Name Name] suggestion I referenced before, those same five products it's pulled from also use "blue & white" in their tags which is a meaningful visual match to the designs they're on. So if the algorithm was smart and not random, it would be pulling [blue and white] as the text suggestion instead of [NameName Name Name Name] which isn't meaningful or helpful.

(Note, I am not implying a designer did anything wrong here with using their names as a tag. I actually think that's a pretty smart thing to do. I'm just using that very unique tag for a good example of the relationship between the filter Suggestions and tags.)

 

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plumb4me
Valued Contributor

When you click on a circle tag and keep clicking on the circle tags, it narrows it down to one shop. I found it to be very specific tags from the creators and the circles are linked to popular designs, When you narrow it down, clicking on the circles there are less choices for the customer. I'm not sure what to think about it yet.

Barbara
Esteemed Contributor

Personally, I'd rather type into the search box precisely what I'm looking for. If the company has it, it'll show up, and if it doesn't, it's likely they'll make suggestions. Amazon did this to my husband just yesterday, all the suggestions closely related to his search. It might have worked had he not wanted a very specific something. I wish Zazzle could do something like that, though I'm not sure it's possible. Amazon is all about the product, less so the design.

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Caprice
Valued Contributor

Let's say you have a rustic, orange pumpkin pattern shower curtain. Let's see if your product is easily found.

Customers often want to match colors, so to start, they search for "orange shower curtain".  These are their "narrowing" choices:

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We want them to find yours...so we click on 'pattern' to narrow the choices.  This comes up:

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Tiger, animal, safari, pink, boho.  Which will I click on now to find the rustic, pumpkin pattern curtain?? 🤔

 

ColsCreations
Honored Contributor II

If I wanted something that specific I would just search for it by typing in [rustic orange pumpkin pattern shower curtain]. Which I did and believe it or not got two shower curtains as results, both of which contained rustic, orange, pumpkin and pattern in the tags and/or titles. 😉

I feel like suggestions are probably mostly clicked by people browsing randomly; people looking for something specific would be more likely to type what they want as a search or use the category tree.

 

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