Hidden Products Still Visible

EmiBee
New Contributor II

I'm in the midst of revamping my store I started back in 2008. I'm wanting to hide all my old products so only my new products are visible, but I have a handful of products that refuse to be hidden. When I look at my storefront in Chrome Incognito, I still see these products, but when I click on them, I get an error screen saying this product is no longer available. I've tried hiding these products and unhiding them several times, but they still won't be hidden. Is there something I'm missing, or is this a glitch?

I'd like to keep these products if at all possible so I'd rather not delete them outright.

Thanks!

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor III

@EmiBee they will be hidden from the marketplace it just takes time for them to truly disappear.

Check in a week and they'll be gone

Just set them as hidden (don't unhide them them to check as the process starts from the beginning again)

The website is running slow again so everything just takes longer to process

View solution in original post

4 REPLIES 4

Sara_H
Honored Contributor III

@EmiBee they will be hidden from the marketplace it just takes time for them to truly disappear.

Check in a week and they'll be gone

Just set them as hidden (don't unhide them them to check as the process starts from the beginning again)

The website is running slow again so everything just takes longer to process

EmiBee
New Contributor II

Ah ok. It just seemed odd because only a few items are hanging on and haunting me haha. But my new designs haven't appeared in my shop yet, so I was wondering if that might be the case. It's been a hot minute since I've been active on Zazzle, so it's all a bit confusing.

Sara_H
Honored Contributor III

@EmiBee it is a bit confusing. Old products will disappear and new products will appear.

It's just taking longer than normal due to the website issues atm.

Welcome back!

EmiBee
New Contributor II

Thanks! 🙂