How do we choose preferred collection?

Baylee
Valued Contributor

How do we go about changing the preferred collection for a product when it appears in more than one? I was getting a little yellow icon on the collection management thumbnail but that seems to have disappeared. Presuming this is still being worked on?

12 REPLIES 12

LMGildersleeve
Valued Contributor III

If you have the Pinterest pin add-on from your browser it may be hiding behind that. I had to remove it so I could use the little hamburger icon to use the "preferred Collection" selection.

PlayfulPixel
Contributor III

Has there been an answer to this?
Preferred collections.png
So I have the orange icon, but where is the  Option Menu??

I am seriously wasting so much time faffing around with a system that has bugs, isn't complete (so you don't know truly where things are supposed to go), and I had already set up my collections correctly so who knows how much time is being spent for those who hadn't.

Surely, there's a better way to launch something as large and complex as this?

I'm just going to leave it all until it gets sorted.

I answered this above your post. "If you have the Pinterest pin add-on from your browser it may be hiding behind that. I had to remove it so I could use the little hamburger icon to use the "preferred Collection" selection." You'll find that little hamburger icon on the image of the product.

Thanks  - I saw your post and no, I don't have the Pinterest add-on so it isn't that.
There isn't a hamburger icon on any of the images i the collection.
Just going to leave this for now.

Scott
Community Manager
Community Manager

Scott_0-1693513395284.png

 

Hi Scott, I'm trying to change the preferred collection for a number of items in my gift store that are in multiple collections, but don't see the 'Make Preferred Collection' option.

Lily
New Contributor III

Hello Scott, I don't see the 'Make Preferred Collection' option either. Could I have some help with this?

Lily_0-1711295706405.png

 

MeganTW
New Contributor II

I battled too.

Go into your specific collection. Click on the description of the item - link. (Invitations, Stickers etc that Zazzle give you). It then opens in a new tab with your individual products/s. On the top right hand corner of each product individually you will see the three little dots..... that is where it gives it gives you the option 'make preferred collection'. Hope this helps.

Lily
New Contributor III

Hello Megan, thanks for your reply. Unfortunately, I don't have such an option. Probably a technical error. 

Új kép (28).png

MeganTW
New Contributor II

My only other suggestion is to email support@zazzle.com. Give them a pdf file with screen shots of everything you do from step one. They are very helpful. Give as much detail as possible. So sorry.

NHW
Contributor

I seem to recall reading somewhere that the preferred collection option only applies to wedding collections.

BKMuir
Valued Contributor II

Since Zazzle seem blind to OTHER types of collections I believe NHW is probably correct. I also Do NOT See the "Preferred" choice.