- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2023 05:10 PM
I have someone contacting me through the messaging system. Just wondering if there is a way to block users?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2023 05:17 PM
Click on the three dots in the upper right hand corner of the chat screen - that will bring up the details pane where you can see the user. Click on the three dots next to the user's name and choose "block user." If someone is sending you inappropriate messages you might want to report them (use the "report user" link on the same menu as the "block user" link.) I'm not sure, but I think the conversation might disappear once you block them, so if you want to report them you might want to do that before you block them.
Cat @ ZB Designs
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2023 05:17 PM
Click on the three dots in the upper right hand corner of the chat screen - that will bring up the details pane where you can see the user. Click on the three dots next to the user's name and choose "block user." If someone is sending you inappropriate messages you might want to report them (use the "report user" link on the same menu as the "block user" link.) I'm not sure, but I think the conversation might disappear once you block them, so if you want to report them you might want to do that before you block them.
Cat @ ZB Designs
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2023 06:28 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2023 05:19 PM - edited 03-08-2023 05:28 PM
I just checked,
To the right of the name of the user in chat there are three dots, hold down on them and the "block user:" appears.
https://help.zazzle.com/hc/en-us/articles/360038129353-Connect-with-Creator-on-Chat
I had a bad exchange with someone, how do I block them?
Click on the “View Chat Information” icon  to open the right panel and click on 
You can always “unblock” them from your Settings page by clicking
If you experienced any behavior from another member in the Zazzle community that is in violation of Zazzle’s Terms of Service, please inform us at: community@zazzle.com so that we can review and take the appropriate actions.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2023 06:29 PM

