Is this a legit Zazzle email?

inspiring_gifts
Contributor II

I received this email the other day saying I have a message, but when I check my messages it is not there. I can view the message via a link in the email but am hesitant to do so. Is this legit or could it be a problem with messages? Thanks

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PenguinPower
Valued Contributor III

I believe it is. I got one yesterday and I think it's Zazzle quashing chat spammers... Recently people have been getting people initiating chats that are not customers, but rather people attempting to sell marketing services, SEO optimizing, products etc... There was some complaint about it earlier.

It looks like Z is taking some steps to erase these folks, before they hit too many designers. They also erase the messages the person has already sent.. If I look on the Z app, or on my phone's browser I don't see it at all, but on my laptop browser, I can see that I have an empty message.

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2 REPLIES 2

PenguinPower
Valued Contributor III

I believe it is. I got one yesterday and I think it's Zazzle quashing chat spammers... Recently people have been getting people initiating chats that are not customers, but rather people attempting to sell marketing services, SEO optimizing, products etc... There was some complaint about it earlier.

It looks like Z is taking some steps to erase these folks, before they hit too many designers. They also erase the messages the person has already sent.. If I look on the Z app, or on my phone's browser I don't see it at all, but on my laptop browser, I can see that I have an empty message.

inspiring_gifts
Contributor II

That makes sense. These words "Hi, I am impressed by"... were mentioned above the View button. Thanks 🙂