MY NEW PRODUCTS ARE NOT SHOWING

Coco25
New Contributor

Hello, 

I have a store since 2022 but everytime I upload a new product, 24H after it appears only when I write the specific keyword on the search bar and it dissapear when I click in the specific category via the zazzle menu.  I see other products created the same day by other designer,  appear in the specific category. I don't know what to do ? Any suggestions ?

Thank you in advance

2 REPLIES 2

Roberta
Moderator
Moderator

Hi Coco25

Thank you for highlighting this with us. Can you provide links to the products in question and/or screenshots of the issue so that we can have a look for you? 🙂

Roberta 🌷

Coco25
New Contributor

Hi Roberta,

Thank you for answering me quickly. 🙂

this is the link that I created 2 days ago as you can see on this screenshot: https://www.zazzle.com/halloween_baby_shower_invitations_cute-256109121040433222

halloween baby shower.png

On this second screenshot, you will see that My product appear on the site when I write "halloween baby shower invitation" in the search bar.

halloween baby shower-2.png

But when I write only "halloween" in the search bar to click on the halloween categories, it dissapear:

halloween baby shower-3.png