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09-28-2025 05:31 AM
Hello everyone,
I'm posting because three of my recent designs were suddenly and completely removed from Zazzle, and I'm hoping someone can shed light on this or has had a similar experience.
The deleted products are all variations of Ayat ul Kursi posters. I created them on 02/09/2025, and they had been available for several weeks.
When I try to view the product pages, I get the standard "no longer available" error page, which is very vague:
"You do not have access to the product"
"The product ID is not valid"
"The product was deleted by the Independent Creator" (I did NOT delete them)
"The product was removed due to our Acceptable Content Guidelines and User Agreement"
Has anyone else experienced a similar issue, especially with products that are simply text and imagery (like a poster)?
My main frustration is that even if a component like the frame option in the mock-up became unavailable, the core poster print product should still be for sale. The deletion of the entire product without any warning or specific reason is extremely unnerving.
I've already contacted support, but I wanted to see if the community has any insight into what triggers a full deletion versus a simple discontinuation of a product option. This uncertainty makes me genuinely question the reliability of Zazzle as a platform.
Thanks in advance for any input!
Aisha (NazahaLane)
Solved! Go to Solution.
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09-28-2025 06:28 AM
@Aisha Are the products still in your back end of your store? If so they are not deleted but just showing the error page due to the "discontinued product option" tag.
If they are still in your store pack end - edit details - product merchandising - change options and see which option has been discontinued and change your poster to one that isn't.
Wait a couple of days and your products will be viewable and available for sale
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09-28-2025 06:28 AM
@Aisha Are the products still in your back end of your store? If so they are not deleted but just showing the error page due to the "discontinued product option" tag.
If they are still in your store pack end - edit details - product merchandising - change options and see which option has been discontinued and change your poster to one that isn't.
Wait a couple of days and your products will be viewable and available for sale
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09-28-2025 06:33 AM
The best solution is to contact Zazzle to see if they removed the listings or if this is a technical issue.
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09-28-2025 09:12 AM
Many thanks Sara, yes I can still access them from back end. Your suggestions was very helpful!

