Volume Bonus for April 2023 has reset to zero

WHS_Designs
Honored Contributor II

I was checking my Volume Bonus reports, and April 2023, in which I made Level 2, has reset to zero this month (but my Referrals History reports are still correct/intact). Has anyone else experienced this? 

Thank You

1 ACCEPTED SOLUTION

Mark
Moderator
Moderator

Hi @WHS_Designs,

Are you a member of the Promoter Program 2.0? It is not currently possible to receive a Volume Bonus when enrolled in the PP2.

Also moving this to Ask A Question as there is no technical issue present.

- Mark

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3 REPLIES 3

Mark
Moderator
Moderator

Hi @WHS_Designs,

Are you a member of the Promoter Program 2.0? It is not currently possible to receive a Volume Bonus when enrolled in the PP2.

Also moving this to Ask A Question as there is no technical issue present.

- Mark

WHS_Designs
Honored Contributor II

@Mark yes I am. Thank you very much for clarifying the situation.

Interesting that the numbers showed up in April at all--maybe my having joined PP 2.0 partway through the month hadn't triggered the non-eligibility flag until the following month?

Artsiren
Contributor

Well this thread answers two questions for me - thanks for posting it!

The first was I thought Volume Bonuses had been scrapped since June 2013. All months are zero for me (or rather a '-'). I've made earnings in plenty of months since, but they don't register after 2013. Maybe my account has a problem - not that any of those months ever got to Level 2, so I haven't missed out on earnings.

The second question was whether I'd get a VolBo for reaching Level 2 in June. First time I've managed it, but alas, it appears not as I joined the Promoter Program last year. I had a vague recollection of Promoters not being eligible for VolBo's but I've been searching around trying to find the information on it. Couldn't find anything - so it's at least good to see Mark confirming the official line on this.

It would be nice in future if VolBo could be reintroduced for Promoters - for combined sales that are **non-referred** for each month. I can understand the rule for the referred products as they get their 35%+Royalty - that's plenty!

But, yeah, thanks again WHS - I wonder if no data on my dashboard for bonuses is a glitch just on my account. It would be nice to see that data on monthly sales over the years, just for my own interest.

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