What does "Item Sold" mean?

[Connie]

I was looking at the Quick Stats for a product, and under the number of Orders, there's "Item Sold" as well as Quantity Sold. What does that mean?

[KeegansCreation]

A puzzler. So I went to my most recent order and it's stats to see if there was a similar discrepancy. And there was! I just sold an ornament and the stats say Item sold: 7, Quantity sold: 8. The thing about this ornament that I sold today is that the buyer transferred it to a mug. So I have sold 7 ornaments and 1 mug (that was previously an ornament) for a quantity of 8.

My guess is:

Item sold= literally that specific item, design transfers not counted

Quantity sold=sales originating from that product page, including design transfer.

Item sold + design transfers= Quantity sold.

You could verify this by going into your royalty history and seeing if 9 of the sales of that product were design transfers. 

[CrazyMermaid]

Good detective work. Thank you!

[Connie]

Hmm, this is a good possibility! Is there an easy way to find that out in my Royalty History, without scrolling through 5000 sales to look for that particular product?

[PacifierCity]

@Connie 

I've found that Item sold is the number of times there has been a sale of that item.  But often a shopper buys multiples, hence the quantity sold.  ie. a customer buys 5 of 1 item... items sold will be 1 while quantity sold will be 5.

The info about transfers is a nice addition...

PC

....................

[Laura]

I would think if a customer buys 5 of 1 item it would count as 1 order and 5 items sold and 5 quantity sold, so the transfer seems to be the only reasonable explanation.

[Connie]

@KeegansCreationI download the CSV for this year (made at the end of last year so no sales until this year), and there are only 4 orders listed for this item: one order of 14 single tote bags (must have had all different names), one order of 10, and 2 singles. That's a total of 26, and there are no transfers listed. This really deepens the mystery, as the number 17 doesn't figure at all!

[ClareS]

I was coming into ask this question so I thought I'd bump up this thread instead. Has anyone figured out the difference between these two terms yet? Or could someone from the Zazzle stats team come and answer the question?

I had a first order on a product today and it says item sold 2 and quantity sold 51. I looked in the sales report and the order was 2 sets of the original product and 48 sets of a product transfer - which would suggest that the two is the order plus the transfer. But I've looked at other products in the CSV file with different numbers between item sold and quantity sold and they don't add up - like in Connie's example.

[SheaPrints]

I'm not sure if this has been solved on another thread, but I've just spoken to Zazzle support and they explained my example like this:

My example stats for business card designs (sold in 'Qty' pack of 100):
Orders (all time): 25
Item Sold: 27
Quantity Sold: 32

"The top number is the number of orders placed with your cards. The quantity is the number of sets sold and the middle number the items is also orders but it differs from the 25 as I believe when a customer placed the order they ordered 2 sets of business cards but with different info on each so while it is still your design our system sees it as 2 separate items due to the different info and that is why it shows 27 instead of 25."