In Wedding Cross-Sell Collections, all Bridesmaid gifts are showing up under "Denim Jackets"

Cat
Honored Contributor III

Found a bug in wedding cross sell collections. The "Denim Jackets" category is pulling from here:
Weddings > Gifts & Favors > Wedding Party Gifts > Bridesmaid Gifts

I'm thinking it's just the title that's wrong and it should be called "Bridesmaid Gifts"

bridesmaid-gifts-denim-jackets.jpg

Here's a link to that collection, but this seems to be impacting all wedding cross-sell collections:

Elegant Black and Silver Wedding Suite (zazzle.com)

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Cat @ ZB Designs
8 REPLIES 8

Mark
Moderator
Moderator

Thank you for flagging, @Cat. I have passed this onto our team now. I will let you know when I have more info.

Thanks!

- Mark

ChromaMaven
Contributor II

This is happening in my wedding collection as well.

Hey @ChromaMaven,

Thanks for letting us know. I'm sorry you're also having this issue. I will follow up with the team and let you know when I have an update.

- Mark

SparkleAnn
New Contributor III

I am relatively new to all of this, and I have recently started creating wedding collections. As an ‘extra’ item in the collection, I like making totes for the bride and bridal party. However, sometimes they populate under the Denim Jacket category in the collection. 
Has this happened to anyone else, and if so, how did you fix it? 
I have removed them and reposted them, but they still post under jackets. I sent a msg to customer service, but no answer. 
At the end of the day, it really might not matter. I have been creating on Zazzle for two years now because I enjoy it - I promote on FB and Instagram - but have not made over $600 total. I’m very thankful for my ‘day job’. 😂🥴

IMG_5097.jpeg

My store: https://www.zazzle.com/store/sparkleann?rf=238126216997751021

Sara_H
Honored Contributor III

@SparkleAnn 

It has already been reported https://community.zazzle.com/t5/collections/in-wedding-cross-sell-collections-all-bridesmaid-gifts-a...

and it looks like it's on the list of things to fix.

I think it's because the slot is picking up the wedding department where you've put your tote.

I wouldn't worry about it - it's in your wedding collection, in the correct department in the marketplace just continue on

SparkleAnn
New Contributor III

Thank you 

Harmony
Valued Contributor

everything for me is randomly showing up under 'candle favors'

Sara_H
Honored Contributor III

@Harmony  that's probably because it's pulling everything in Weddings > Décor & Party Supplies > Favors

Sara_H_0-1742855396809.png

So if you have any other products in that department - it will fill that slot (whether it's a candle favor or not)