Largest size area rug rejects all images?

[Connie]

How is it possible to ever get an image that's large enough for hte largest size area rug????? I have an image that is 15929x10800 px at 100 dpi, which is exactly 9 feet high and even larger than 12 feet wide, yet I still get the error that it's not big enough??????

[Cat]

I made mine 15000 x 15000 (I made it square so it would work if they changed the shape of the rug they chose) and it worked fine. 

[Connie]

My design isn't square. I do have a square version, but part of the design is cut off on the rectangular rugs. I'll try that size, though, and see if it works.

[Windy]

I wonder if this would work any differently if you were using 300 dpi? 

[1234Shine]

@Cat  15000x15000 in png, jpg or else?

[Cat]

I used jpg because the png file was ridiculously huge and I figure for something like a rug you don't need the same level of detail as you would with a printed card or something like that. I think svg would probably be the best bet, but that only works for certain sorts of things.

[PenguinPower]

I believe it was mentioned in a previous thread that 150 dpi is the lowest resolution the template will accept.