Sell Button Is Not Visible

ShabnamAhsan
New Contributor III

Today I've designed new holiday cards but sell button is not visible. I can't sell my holiday cards. Is anyone else is facing this problem?

1 ACCEPTED SOLUTION

Saints_Aplenty
Contributor II

Did you tick the envelope box?  You must have an envelope chosen to sell.

Did you tick the remove attribution box?  You must NOT have that box checked to sell.  (Remove it under Merchandising on the Post Product for Sale page, in the blue banner dropdown after posting, or in the backend.)

Hope this helps!

_____________
Saints_Aplenty

View solution in original post

26 REPLIES 26

Saints_Aplenty
Contributor II

Did you tick the envelope box?  You must have an envelope chosen to sell.

Did you tick the remove attribution box?  You must NOT have that box checked to sell.  (Remove it under Merchandising on the Post Product for Sale page, in the blue banner dropdown after posting, or in the backend.)

Hope this helps!

_____________
Saints_Aplenty

You are a SAINT! Lol, Thank you so much , I have been running into this no sell it button issue on and off for awhile now and didn’t know what the problem was… thanks so much!! 😀

Hi! Where I can find that envelope box? i have the same problem. Thank you.

I cannot see the selling options for t shirt no matter what I do

Hey @Ananyaprints,

Can you send on a link to a shirt you are having issues posting for sale? We would be happy to take a look.

- Mark

Hi @Ananyaprints,

I have taken a look at that shirt and the "Sell It" button appeared for me right away. I would try clicking "Edit Design" and then clicking "Done" and this should show the "Sell It" button for you then.

Mark_0-1674572543214.png

 

 

- Mark

Ananyaprints
New Contributor II

Screenshot_2023-01-24-20-35-03-15_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

 then why I couldn't see it 

@Ananyaprints,

You can't post products for sale from a cell phone. You would need to use a laptop/desktop PC.

- Mark

You can opt to view the desktop site in your browser settings on most devices, which would allow you to access the sell button on a mobile device. 

- Beth

I just watched  a youtube video, it explains you have to choose a type of envelope you want to sell with your design,  pick a choice under the edit, or sell it button, and choose types of envelope

I can't sell anything on Zazzle because no matter what product I put on here, I never get offered a "sell it" button---EVER! 

SusanG
New Contributor II

Does anybody have any ideas for me? 

Hey @SusanG,

Can you please send a link to an example product? We will be happy to take a look.

- Mark

leartiste67
New Contributor III

Susan which device are you using? I use a tablet. I had to click on the elispse and changed my browser view to desktop site then the "sell ir" button shows up.

Artistic_friend
New Contributor

Where is the envelope box mentioned?

Saints_Aplenty
Contributor II

Here is a screenshot:MarkedUpScreen Shot 06-24-22 at 02.08 AM.png

 

1)  As to the envelope...   There used to be a check box but now it's a dropdown menu--at least on this holiday card type. (Depending on the card template you start from, there still may be an actual check box.) The default is/should be set automatically to white.  Don't change that setting before publishing.  If you choose the no envelope setting, you won't be able to sell.  

2) As to the attribution box...  As mentioned in my previous post, you must NOT have that box checked to sell.  (Remove the attribution if you want to under Merchandising on the Post Product for Sale page, in the blue banner dropdown after posting, or in the backend.)

Hope this helps!

_____________
Saints_Aplenty

Yes, I am having this exact issue, I just signed up tonight and this is driving me nuts! As soon as I click remove the zazzle mark/attribution button, the "SELL" button disappears. Here are the screenshots. Envelope already clicked. TYSM

Screen Shot 2022-11-23 at 11.03.46 PM.pngScreen Shot 2022-11-23 at 11.03.36 PM.png

 

VivianD117
Contributor III

I am having that right now.  What was your fix?

kashmier
Valued Contributor

No matter what I am trying to make many of the options are not showing. The text is simply the wrong color and can not be seen. I also tried to add some custom text and that entire area is not showing up.  The site needs a tweak in the looks department. 

Leatherwood Design

cicelyrenee
New Contributor

Yea, I have done all of that and I still don't have the sell button. This is frustrating.

Yes, I am having this exact issue, I just signed up tonight and this is driving me nuts! As soon as I click remove the zazzle mark/attribution button, the "SELL" button disappears.

Any luck? Seems like it's been two weeks since you posted...

Screen Shot 2022-11-23 at 11.03.46 PM.pngScreen Shot 2022-11-23 at 11.03.36 PM.png

Mark
Moderator
Moderator

Hi all,

Moving this to Create Products as there is no technical issues. Thank you!

- Mark

MerryCrown
New Contributor

same, cannot sell any products on zazzle after spent time to create and design them, no matter digital product, cards or T shirt.
this issue is really ridiculous to me, advise drop this platform which not designer friendly.

good bye zazzle

@MerryCrown,

I would recommend checking your designs to see if you have used any icons from the Zazzle icon library or any backgrounds from another creator. It isn't possible to post designs for sale with elements such as these.

- Mark