Viewing enlarged greeting card

ChrisArt
Contributor

Hello, I created a greeting card with a good amount of text in the front of the card.  When I enlarge the card after previewing, the text looks slightly blurry but looks totally fine on the product page.  Is this normal?  I wasn't sure if I needed to take another photo and create a new card.  Thanks for any help, Chris

2 REPLIES 2

Beth
Moderator
Moderator

Hi @ChrisArt 

When the products are printed, what we are using is the content uploaded and showing in the design tool, rather than the preview images.  Whilst we try to make sure that the preview photos are as accurate as possible, they may show blurry in some instances in comparison to the original artwork included in the design.  If you can kindly share the link to your product, I'd be happy to take a closer look, and reach out to the tech team if needed. 

 

Beth

Thanks for the information!