Hi Creators,
We’ve made an update to Image Templates and Masks for Easier Customization for Customers:
Image templates:
- Image templates that are likely to be replaced by customers now behave like frames.
- We’re able to determine if an image template is likely to be replaced by checking if the placeholder image set by the creator has personal content like faces, etc.
- With an eligible image template selected, when a customer presses the delete key, the green placeholder will appear instead of the image disappearing completely.
- This change makes customization for customers a lot smoother so they do not need to resize or reposition their photo again after deleting it.
Masks are now frames:
- Most masks that were in your designs were automatically converted to frames
- This change was applied to eligible masks with only one image.
- This change makes customization for customers a lot smoother because cropping is now more intuitive and easier to use. Previously, it was possible for customers to drag their image “inside the mask”, leaving the possibility for creating gaps in the design.
- If you wish to make edits to your frame, you can always use the “change image” button.
We recommend reviewing your top-sellers, especially holiday cards to ensure everything is working as expected! With this change, we have noticed some technical issues for select mask designs, which are already on our team's radar and they are looking into fixing.
The Zazzle Team
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