After four days, new Category set on "Public" is still not showing up on public storefront

sanainvi
Contributor

Hi Zazzle technical support, I created a new category Four to five days ago and added many products on it. Two days after, it still does not appear to the public. The category is NOT HIDDEN, It's set on "PUBLIC". 

There has been moments when the category does shows up on public storefront, but once it's selected it takes clients to a 404 page. And other times, it does not appear on public at all! It keeps appearing and disappearing.

Could you please check this out? The new category is called "Birthday Parties" with this link:https://www.zazzle.com/store/sanainvi/products?cg=196062115298404211  and it should display 18 products.In creator store front this collections is showing only 4 products.

Also i have uploaded few products 3 days ago appearingly i received mail from zazzle saying "Good news! The following products have been published."  but they also aren't showing on public storefront as well as in the Category  . They are set on public . Here is the link of that Category named "Baby shower"  https://www.zazzle.com/store/sanainvi/products?cg=196867080032448384 currently showing 224 products instead of 250

Thanks in advance for your help!

Sana

1 ACCEPTED SOLUTION

Sara_H
Honored Contributor

@sanainvi There is no need to duplicate posts - you've already got one here https://community.zazzle.com/t5/general-zazzle-discussion/after-four-days-new-category-set-on-quot-p...

If you search and read through the many posts in the Technical Issues Forum - you'll find there's an indexing delay with new products being shown and many designers are also in the same boat (me included)

https://community.zazzle.com/t5/technical-issues/latest-products-created-not-updating/m-p/125870

Your products will appear eventually - we just don't know when

 

 

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3 REPLIES 3

Sara_H
Honored Contributor

@sanainvi There is no need to duplicate posts - you've already got one here https://community.zazzle.com/t5/general-zazzle-discussion/after-four-days-new-category-set-on-quot-p...

If you search and read through the many posts in the Technical Issues Forum - you'll find there's an indexing delay with new products being shown and many designers are also in the same boat (me included)

https://community.zazzle.com/t5/technical-issues/latest-products-created-not-updating/m-p/125870

Your products will appear eventually - we just don't know when

 

 

Thankyou so much for your reply . I wasn't aware about indexing delay (new here) .

The same Thing Happened To Me Also Thanks for information.