Hi Creators, We're excited to share that we've launched an updated design experience that's currently in A/B testing! This represents a significant evolution in how design works on Zazzle, moving toward a unified tool that serves both creators and customers. What's Live Now?: Our design tool experience is being tested, meaning users will see either the current experience or one of three new variants. This tool builds on the features you've been using including frames, grids, design elements, and our royalty-free content library, but is optimized to make design more accessible to customers who may not have your level of design expertise. Your existing post-for-sale flow remains accessible and we intend to improve those workflows as part of the next phase.  Here's a quick demo from Sean walking through the experience: Why This Matters for You: Since this A/B test exposes templates to a new design interface, you may notice that some existing designs work differently in this customer-focused environment.  As an example, to create a smoother customer journey, we’ve improved how “locking” works for layers. Previously , when you locked an object, customers could not unlock the object which caused usability issues when they wanted to make changes. With the new update, both you and your customers can unlock a locked layer. Note, if you originally had a a locked layer, the "disabled" setting is automatically turned on with the update. We’ve added a new toggle called “Disable All Object Interaction” which is located in the “More options” section in the right-hand panel. When enabled, it prevents users from interacting with the layer, and customers cannot change this setting.  Additionally, we’re using the locking feature to automatically hide certain layers, such as large transparent overlays, shields, or borders, that might otherwise interfere with customers trying to upload photos or edit text. After the test concludes, we'll be sharing tips and best practices to help your templates shine in this new experience to maximize customer engagement and conversion.  Looking ahead, this optimized experience is the first step toward a cohesive design tool for everyone on Zazzle, designed to add ease for customers and positively increase conversion to benefit creators. We welcome your thoughts and feedback as you see this experience in action, as your insights help us build better tools for the entire Zazzle community. The team will be reviewing this thread so please weigh in as you’d like.  Thanks for being part of this journey,  The Zazzle Team ... View more

I have noticed that Zazzle is not showing cover photos of any of its products in search results. Has Zazzle discontinued this feature, or is there a technical issue? Has anyone else also noticed it? ... View more

Smh .. I just noticed the model videos  on the regular tshirts for women, front and back .. ai generated and poorly done ..  how embarrassing .. please let us have the option to remove them .. they show above our cover images .. and tbh they are really ‘dumb’ for a lack of a better word .. they show nothing new .. just a reason to have 2 videos .. why? The model isnt the same .. the movement is worse than fake .. I highly doubt this will bring in more sales .. zazzle, please rethink this .. or at least give us the opportunity to.  ... View more

I am SO SO FRUSTRATED right now!  Don’t bother working 7 days a week promoting your designs on your blog or social media, or wasting time creating polished mock-up images. Don’t even bother putting in the extra effort customizing for clients and then sending them direct links with your own Ambassador ID. No matter what you do, you’ll still see unexplained third-party sales — even when the product is private and shared only through your link. And now, with royalties capped at just 10%, it’s hardly worth the effort. Try asking why your expected referrals don’t appear in your earnings, and the answer will always be the same: Zazzle claims it’s “beyond their control” how customers navigate and interact with the site. So why even create an Ambassador Program to boost earnings if creators aren’t protected in the slightest? ... View more

Hello to everyone! I have not been able to resolve the problem with W 8BEN-form for more than six months. Z-Support does not respond. Can anyone help me or give me advice what i need to do?  On April 11, 2024 I received a letter from Z-support saying that my address in my Zazzle Payment settings has duplicate postal code and my form does not, and I need to fix it. Then I fixed it, attaching a new W 8BEN-form and send it to zazzle support. But there was no response… The last time I sent my form again was 10 May 2024 to this email address: Zazzle-w8@Zazzle.com and there is still no answer. Who can solve my problem or who did you personally contact for submitting and accepting W 8BEN-form?  ... View more

Now through Thursday, October 2nd, join us for our Fun Friday #4 challenge! Find the details here.  A little preview for this week's theme. ... View more

I just did a search on calendars. Turns out 2023 calendars are trendy on Zazzle. Speechless ...   ... View more

Not sure of this question should be in tech forum or not since it's not a technical issue but a question? Can Z offer two factor auth for logins to the site or do I have to do that separately through something like google auth? That's all I need to know. Thank you in advance for any replies and happy Monday ... View more

I have customers who have sent me photo of decoupage tissue papers that they have received and the print quality is awful with this new paper. I know that I have everything correct as for uploading with images.  Is anyone else having these issues.  There are so many issues since April  I posted this in technical but have not gotten any responses  Once customer will not be able to use her papers in time to enter a contest due to this.  original before lightened customer framed it is darker https://www.zazzle.com/decoupage_highland_vintage_truck_pumpkins_country_tissue_paper-256636348456049066 The one on the left is not even the one that I uploaded because I can't upload the one for Zazzle because it is to large.  https://www.zazzle.com/decoupage_gothic_vampire_art_tissue_paper-256324234204076263?view=113062202102554994 The one on the left is from the screen and you can see it is lighter the, the middle one is what they got and the one on the far right is the one before I lightened before uploading.    Left is her paper and the one on the right is the one before it was lightened to upload https://www.zazzle.com/decoupage_gnarly_witch_her_black_cat_tissue_paper-256606935661956735    Left is before lightened and sized to upload the right is her papers https://www.zazzle.com/decoupage_pumpkin_jack_o_lantern_halloween_gothic_tissue_paper-256914067614947304   ... View more

The holiday season is always exciting, and a little overwhelming, for Zazzle designers. For newer creators, it can feel like there’s so much to learn at once: design trends, upload strategies, marketing, pricing, and just keeping up with demand. For those of you who’ve been through a few Q4s already: What’s something you wish you had known during your very first holiday season? It could be anything, a workflow trick, a reminder about deadlines, how to handle promotions, or even just words of encouragement. I think this could be a great thread to share wisdom with newer designers and maybe even remind ourselves of how far we’ve all come. For me, I wish I had taken more time to focus on creating solid, quality designs instead of chasing quantity. In the long run, the “more is more” approach just created extra work. Now I put my energy into strategically planning themes for my collections, and it’s made such a difference. Victoria | Do Tell A Belle ... View more

I want to share my experience with the Zazzle community regarding ongoing issues with my W-8BEN form. Despite submitting it multiple times since December 2023, Zazzle has not accepted my form, resulting in the withholding of my payment. I have repeatedly been asked to resubmit the form without clear guidance, receiving the same generic email responses from the Zazzle W-8 review team.  After requesting more specific instructions, I was finally given feedback on what needed to be corrected. I promptly made the necessary changes and resubmitted my form. However, since then, I have not received any updates on the status of my submission, despite reaching out for clarification. On my earnings dashboard, it still says "We cannot pay you because your payment settings are incomplete." In contrast, other platforms like Shutterstock and Adobe Stock processed my W-8BEN form within hours, which raises concerns about Zazzle's handling of payments and its treatment of designers. It is disheartening to see numerous complaints from fellow designers about similar experiences with Zazzle's W-8 review team, and it appears that senior management has not taken adequate steps to address these issues.  As someone who recently became a parent and is working hard to make ends meet, the lack of payment for my efforts on Zazzle is deeply troubling. I have been working day and night on Zazzle for the last 3 months, and not getting my payment is affecting my mental health. Many of us rely on these payments to cover our expenses, just like the members of the W-8 review team would rely on their salaries. Imagine how they would feel if their salary was withheld without clear explanation or resolution. Additionally, I have a question: if there is any issue with the W-8BEN form, then why does Zazzle hold the entire payment instead of 30% tax? Why is Zazzle doing this? If this situation is not resolved promptly, I may have no choice but to delete my account and seek alternative print-on-demand platforms that value and respect the contributions of their designers. I hope that Zazzle will take the necessary steps to address these issues and ensure fair treatment for all its designers. ... View more