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I am bronze level, but never received a free Business card code in my email in for 2024. (it drops in email sometime between thanksgiving and valentines usually 2023-2024) Nothing. I have received it in years past, after I reached Bronze level. Is that perk still happening? Will it happen for 2025?
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Now maybe something like this already exists and I'm unaware since it's been awhile since I've purchased anything on Zazzle, but customers need to be notified during the order as well as after ordering that messaging us designers isn't going to get them the help they need to change an already existing order. They also need some clear instruction on how to use the edit tool, like a pop up that says "click the text box to change the text, select your font style, change the color, or change the size" and have a little pop up for each one. There's too much confusion for buyers all around, I've been getting messages because of it for years. And I notice a lot of users are more elderly and not as familiar with the use of technology. Some kind of message too that tells them to contact the designer regarding a design-specific issue or request. Contact Zazzle with issues regarding existing orders, technical issues, or any confusion on how editing works as it's not a designers job to explain without pay to a customer on how to use Zazzle. I just had a customer this morning ask me to change the text of her already ordered license plate to black. I had to reply with a message explaining I'm just a designer, she has to cancel first since I can't change her order, and reorder after she's changed the text color herself, and walked her through how to do it. Hopefully she'll see it in time to cancel and reorder with the sale going on. I feel like us designers are in a way customer service and we aren't paid anything to do it.
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I just attempted to create my first embroidered hat. Am I understanding correctly that to list my product in the marketplace I have to pay $8 to get this converted?
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I am SO SO FRUSTRATED right now! Don’t bother working 7 days a week promoting your designs on your blog or social media, or wasting time creating polished mock-up images. Don’t even bother putting in the extra effort customizing for clients and then sending them direct links with your own Ambassador ID. No matter what you do, you’ll still see unexplained third-party sales — even when the product is private and shared only through your link. And now, with royalties capped at just 10%, it’s hardly worth the effort. Try asking why your expected referrals don’t appear in your earnings, and the answer will always be the same: Zazzle claims it’s “beyond their control” how customers navigate and interact with the site. So why even create an Ambassador Program to boost earnings if creators aren’t protected in the slightest?
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Hello, I’m hoping someone can help determine whether this is a known issue. Since Friday, our Lumpiko store has been receiving an unusually high volume of visits from Singapore. We have never had customers or traffic from Singapore before, but in just a few days it has become our second-highest country by visits. These sessions are viewing a mix of very old and brand-new products, but no sales or meaningful engagement are occurring. A few concerning details: • The Singapore visits show up in the country ranking, but do not appear on the live map the way all other customer locations do. • The traffic is steady, repetitive, and does not resemble normal browsing behavior. • Nothing in our marketing or referral sources explains this sudden geographic shift. We are trying to determine whether: This could be bot or scraper activity, Someone is using a Singapore IP or proxy, or Other sellers have recently noticed similar patterns. If anyone has experienced this or if an admin could advise whether this is a known issue and it's being handled, we would really appreciate the insight. Thank you.
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Over the past couple days I have had the same person order the same few things then immediately cancel them. It's happened 4 times. Hard to tell if this person needs assistance or if there is something else going on. Has anyone else had this happen?
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I just ordered a sample sheet of kiss cut stickers and I’m pleased to share that the quality of the stickers and the printing are both excellent. The colors closely match what is displayed on screen. So nice!
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Even customers find the new design tool hard to use, if they want to actually edit the design to add their own elements. I've already gotten two requests from customers to add an element (such as a logo or monogram), because they've tried it and it doesn't work for them. I'm happy to help them, since it only take a minute to download their element, add it to the design where they want it, then post it direct-only and send them a link. But still, those minutes add up, and I wonder how many customers just get frustrated and leave?
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I wanted to share that I'm very disappointed that Zazzle moved to a chat-only system. Sometimes a real conversation with a real person is the only way to resolve something quickly and clearly. I hope you will consider bringing back phone support.
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Do we earn a referal if we sell the bulk candy?
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Hi everyone, i received this notification what does it mean? kind regards.
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I've been pretty bored over the last week, so I had plenty of time to create some lists at the Benable site. At first I had trouble getting the "optimized" batch for just one of my lists but then was able to get six more lists optimized rather quickly. What I find odd is that I made two sales before I even got one list "optimized," but now that I have seven lists optimized I don't get any. The traffic to my site also has not increased. Therefore I would like to know what other Benable users experience and have the following questions: 1. How long have you been with this site? 2. If you were able to reach the $80 threshold, how long did it take?
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It's astonishing how terrible and grossly unfair the review process is. Shopkeepers get a poor review that has, literally, nothing to do with us. And it remains for all to see, falsely blaming the shopkeeper for the problem and hurting our business. Evidently, reviews cannot be removed due to laws and yet, no one knows what those laws are. There is an online company that has been around forever. It is notorious for treating sellers poorly. But even they remove blatantly unfair reviews AND they give the seller a chance to respond to the customer. Perhaps this company is unaware of the laws that prevent the removal of reviews. What laws prevent the removal of reviews? Does anyone know? Zazzle, please re-evaluate the horrible review policy. At the very least, give shopkeepers a chance to respond. We need to inform the customer that we are not responsible for manufacturing, printing or shipping the products and to give Zazzle's contact information. The current review policy is stunningly unfair to shopkeepers.
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Question for anyone who has received Zazzle’s approval to create embossers: How long did it take you to get approval to create embossers after you submitted your application? I applied about a week ago, and I haven’t received a response yet. Thanks for your feedback!
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