Feedback for New product: Area Rugs

James
Community Manager
Community Manager

Hi Creators, 

Please let us know what you think of the new Area Rugs we've added to the marketplace. 😄

67 REPLIES 67

DancingPelican
Valued Contributor

I think it would be helpful if the maker indicated how to clean these rugs in their product description. Most buyers would expect that info before purchasing an item that will be walked on, spilled on, soiled, etc. Can that be included?

PenguinPower
Valued Contributor III

Maybe move the kids room preview to the indoor rugs? 

@ PenguinPower 

Just wondering where you see a kids room preview. All of the previews I see are for a living room.

Thanks,

Angel

PenguinPower
Valued Contributor III

Change the type of rug to outdoor and you’ll see a different set of previews, including a patio, a kid’s room, a wedding and a party. 

@ PenguinPower 

Thank you for explaining that for me. 😊😊😊

That would make more sense.

Jadendreamer13
Valued Contributor III

The overhead in-situ photos feel weird. They don’t do this fabulous new product any justice. I would consider switching those photos out. Keep the photos grounded, since the focus is on floor decor.

At first glance I thought it was hanging on a wall instead of on the ground. 

ArtVixen
Contributor

I don't like the product photos. It shows too much of the room and not enough focus on the rugs. 

ColsCreations
Honored Contributor II

I know this is a new work-in-progress still but it seems like the bottom preview image, the one showing the upturned corner of the rug, is rather off and it doesn't matter which size rug you choose.

This is a test rug I made to orient myself to the preview positionings.  It's the largest 12 x 9 size as that makes the "offness" most obvious.

Rug1.jpg

 And here's the bottom upturned corner preview

Rug2.jpg

Maybe my eyes just aren't understanding the perspective but it seems like we shouldn't be seeing as much as 9 feet of the design here.

Here's the same rug with a random rectangular image added to the center.

Rug3.jpg

 And here's the upturned corner view of that

Rug4.jpg

The image now looks smushed up and square shaped. It's like the design area is being condensed to show more of it behind the upturned corner when we should just be seeing close-up whatever is in that corner in proportionate detail, like with wrapping paper rolls and puzzles.

Here's the live test product where you can toggle the image on/off.

Second note - if you click thru to Area Rugs from the Home Page -- New Products, or search for them, the Size filter is in inches while the product pages shows sizes in feet.

RugSizes.jpg

 

That's unnecessary math for the customer. I feel like the average US customer is thinking "I want a 2x3 rug for my kitchen" or "I need a 8x10 rug for my living room" ... Having to think in inches is well, difficult. Maybe the filter options could be changed to feet to match the product pages.

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Yes, the scale of the upturned corner photo doesn't look accurate. It gives the impression the image/pattern is much smaller and elongated than it actually is. This distortion is even more exaggerated for the runner photo.

OMG how in the world do you make times to do these things?  But thank you for providing theme. These days I barely have enough time to go to the _oilet  🙂

ColsCreations
Honored Contributor II

Well, I just did Left & Right so I could easily tell which way the rug is being rotated in the various previews because while the rug in real life can be turned to face any way one wants, you want to make sure the design will be facing the desired way in your preferred preview. But that made me notice that the corner preview seems to be out of scale so I added the length markers to help figure out what I was seeing. Which also happen to be a nice reminder that the little rectangle you see on your screen in the design tool actually represents 12 feet. So that's how that happened.

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Just an update that the corner previews are still off. Here is a runner-size rug I just published

Runner1.jpg

and here is the corner preview on it

ATDrunner-1.jpg

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Malissa
Valued Contributor II

I'm late to this party, but I came to check if anyone had mentioned how off the corner preview is.  The close up preview makes it look like the repeat is tiny, whereas the insitu and design tool show a much bigger scale. I feel like that could cause a lot of customer confusion.  I hope it can be changed in the near future.
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northwestphotos
Valued Contributor

Love the rugs! But could we please have a "This style only" publishing option? Obviously, not all designs will work well on all shapes (round, rectangle, etc).

@ northwestphotos 

With such a wide range of sizes and shapes, there's not really much point in designing until they make "This style only" an option. 😞

Thank you for pointing that out, I hadn't got to the point of posting it for sale yet.  😊

Also am missing that option, the required design graphic is so massive so most current designs only fit on the smaller sizes and give the ! warning on anything else.

This is why I came to the forums.  We very much need the "this style only" or to be able to select which ones our designs would work on.  I'd much prefer to be able to choose each one individually.

Barbara
Esteemed Contributor

Can someone tell me if I'm seeing this correctly? It looks like the rug has been somehow hung on a curtain:

Barbara_0-1692142712232.png

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Baylee
Valued Contributor

Lol...it's supposed to be a top view looking down ........ see sofa on the left. It definitely kind of hard to figure out at first glance. 

Barbara
Esteemed Contributor

It's a light-colored wood floor?! It looked for all the world like a tinted sheer curtain to me! LOL

Perhaps better in situ photos are in order.

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InsideOut
Contributor

None of my current images fit and I can't seem to find a product guide file anywhere. Is there one?

ColsCreations
Honored Contributor II

Well, I wanted to design for the largest 12 x 9 rugs so they would scale down from there but have found that even my largest images on file are much too small even when tiled. Understood since 12 feet x 9 feet is a huge canvas. Even the king-sized duvet covers are smaller at just approx 7.5 x 8.5. I'm finding in the MP lots of rugs published at smaller sizes and when you choose a larger size you get the yellow too-small error. Makes it essential for this product to have the option to lock it to just 'this size only'. Also, for rugs that have image templates, what are the odds customers will have a large enough version of their image on hand that they don't get the yellow error flag when replacing the placeholder image with their own? I'm really excited about these rugs but it's going to take lots of days off from my real-life job to work up new images/designs that are large enough to use here. I think .svg's are the way to go here but yeah, that's going to take time. 😓

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Fiorenzo
Valued Contributor II

I hardly believe, these rugs are printed at more than 60-70 dpi, and I suppose, the min. requested image size will be at 100 dpi within the designer, like on most products. If you use a decent image editing software, you can easily blow the image up as needed. I personally would opt for 60 dpi at the large sizes. So, create it at this size, then enlarge it as needed until the dot disappears at the largest size. A this size only option is much needed. At least. But now that you can create more than 1 mockup, you can use the second one to tell people which size they have to choose. I need to test the product out before I can say more. I personally would say (blindly) that 10 or 12k pixel size on the lengthy side will be enough.

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Fiorenzo
Valued Contributor II

Quick check before heading to the rescues:
The largest size is 12x9 feet, which is 144x108 inches.
Assuming the designer requests the usual minimum 100dpi/ppi resolution, the image size would be 14400x10800 pixels.
BUT.... these huge rugs are usually printed at a lower resolution around 60-70 dpi.
If we take this into consideration, we can work with safe 70 dpi/ppi, which then gives us a size of 10080x7560 pixels, which is no more than you would need for a king sized duvet cover.
Now, to make this work, create the image at 10080x7560 pixels first, then, within your image editing software resize the final product to 14400x10800 pixels and upload this size within the designer.

These are estimates, I will test it out tonight.

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@ InsideOut 

On Windows Desktop you'll find the guide file under the HELP tab. It's a PDF format and is 14,000 x 11,000 plus pixels in size. That size is for the 12 x 9 foot rug.

Thank you for that info. Unfortunately after spending a few hours on this and resizing a few images that I thought would look amazing on rugs and saving them as .jpg at the highest level of compression I could, every attempt at uploading was met with a server error. 😞 I guess the only way to work with these is by tiling.

Barbara
Esteemed Contributor

That's what I discovered too: Tiling is pretty much the only way to go, which is too bad because I have images I'd like to use, but the best I can do is place them on the smallest size rug. One thing I did discover is that using Elements--square, circle, etc.--and fonts, goes well because they can be resized to anything one wants. As @ColsCreations mentioned, SVG's may be one of the only ways to go.

Colorwash's Home

Well, I tested out one image with a few online jpg to svg converters and they seem to work except once the image was converted it increased from 1.25mb to 6mb and Zazzle's servers won't allow it. Can't keep banging my head on this so moving on. 🤕

James
Community Manager
Community Manager

Yes, to get a Guidefile for each size, select that size. Go to "Help"> "Guidelines"> and there is a PDF you can download. 😁

Barbara
Esteemed Contributor

Are those guideline downloads new? I just randomly checked one of the calendars that's been around a long time, and there they were!

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JLynnW
Contributor III

The bird's eye view previews of the living rooms would look more realistic if they were rotated so that the rugs are at the bottom of the view. This orientation would anchor the rugs better and not be quite so "disturbing" to some with the perception of the rugs hanging/floating. Just an idea and maybe a quick fix.

JessicaAmber
Contributor II

The 'Design Placement' radio buttons have incorrect text, both options say Vertical

JessicaAmber_0-1692147103004.png

The second one is the horizontal one

Artellus
Contributor

Love these but for sure we need a 'this style/size only' option. Also it's hard to tell what size your design gets changed to when you add it to the rug, unless you go into the 'tiling' option and click on 'basic' - then you see the tile size in inches. But for instance, I have a 10"/ 300 dpi design and it got plonked onto the rug at 30", not sure it would really look good scaled up that much, even though it didn't get a yellow ! warning. 

lewister
New Contributor III

I'd like to see a "Tile" design placement option, similar to what we have for wrapping paper. 

Barbara
Esteemed Contributor

Do you mean the ability to choose where the initial image is placed, thus affecting how the tiling flows from there? If so, I've been doing exactly that on a rug I'm currently designing. I wonder if it depends on the tiling style we choose. I fooled around with it for a while, ending up using the centered option, but it was working for the other options too.

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lewister
New Contributor III

No - when you're doing wrapping paper, you can choose to design either in Horizontal - which is the area of the entire roll of paper - or Tile, in which you are designing a small piece that is then tiled over the entire roll of paper. It's different from most products where you can chose placement of Horizontal or Vertical. It gives you the ability to combine different elements into a tiled pattern without having to create the pattern and upload it.

BKMuir
Valued Contributor II

I guess for realistic in-situ images Zazzle wants us to create our own. Most of the ones currently available have the rugs at poor/impossible angles that look "fake"

Especially the "deck" view with the chairs (2nd from bottom on OUTDOOR). The rug is just plopped down in an obscure/unused part of the deck, whereas in real life it would have the chairs somewhere near the rug.