gold foil display
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10-27-2022 03:57 PM
https://www.zazzle.com/collections/christmas_cards_and_labels-119548050520505677
Why are some of the gold foil cards displaying this way? so weird.
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10-27-2022 04:12 PM
you added them to the collection via their individual product page as opposed to from the backend (via Actions > Add to Collection).
see here for a detailed explanation on how to correct the thumbnail used in the collection.
https://community.zazzle.com/t5/technical-issues/selected-photo-for-products-not-showing-correctly-i...
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10-27-2022 09:20 PM
Actually, mine did that even though I added them from the backend. Unless I'm only publishing one or 2 items, I almost always do it from the back end- I select a bunch at once and add them to the collection all together.
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10-27-2022 09:22 PM
I had that problem when I added cover photos to my products. What I did was go back into "Edit Details" and even though the correct cover image was showing, selected it again, and then when I clicked done and refreshed my collection, the image was fine.
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10-27-2022 09:29 PM
ahh ... another wrinkle I didn't think of.
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10-28-2022 06:38 AM
Hi all,
This is an issue that we are aware of. We are investigating but unfortunately we don't have an update as of yet.
Thanks for your patience.
Pádraig 🙂
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10-28-2022 12:58 PM
thanks to all who helped in this, it worked!
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10-28-2022 07:51 PM
Yes, thank you! This workaround is great, however T E D I O U S !

