gold foil display

DailyMiracles
New Contributor II

https://www.zazzle.com/collections/christmas_cards_and_labels-119548050520505677 

 

Why are some of the gold foil cards displaying this way?  so weird. multiple.png

7 REPLIES 7

WHS_Designs
Honored Contributor II

you added them to the collection via their individual product page as opposed to from the backend (via Actions > Add to Collection).

see here for a detailed explanation on how to correct the thumbnail used in the collection. 
https://community.zazzle.com/t5/technical-issues/selected-photo-for-products-not-showing-correctly-i...

 

Connie
Honored Contributor II

Actually, mine did that even though I added them from the backend. Unless I'm only publishing one or 2 items, I almost always do it from the back end- I select a bunch at once and add them to the collection all together.

Connie
Honored Contributor II

I had that problem when I added cover photos to my products. What I did was go back into "Edit Details" and even though the correct cover image was showing, selected it again, and then when I clicked done and refreshed my collection, the image was fine.

WHS_Designs
Honored Contributor II

ahh ... another wrinkle I didn't think of.

Pádraig
Moderator
Moderator

Hi all,

This is an issue that we are aware of. We are investigating but unfortunately we don't have an update as of yet.

Thanks for your patience.

Pádraig 🙂

DailyMiracles
New Contributor II

thanks to all who helped in this, it worked!

Marcia
Valued Contributor III

Yes, thank you! This workaround is great, however T E D I O U S !