How many PIDS do you need to group products together?

LMGildersleeve
Honored Contributor

When we are requesting grouping of products do we have to include all the products within that group or just the original product for which the whole process started? I hope I made sense.

 

Since January 18th my products with color variations haven't been grouping. Before I do the hard work of reporting I'd like to know this answer. TY 💐

3 REPLIES 3

LyricalSixties
New Contributor III

I always select all the products that I want to group, and it's worked for me. 

 

 

I do too but the Grouping Feedback form only asks for one other PID. So I'm asking if this is so for the Actions drop down too. TY

 

ohhhhilovethat
Contributor

I have been asking about this for months and months now - I want to say since last summer!  There are many categories that are just not grouping at all from stickers to napkins - I went through my napkins again just last week nothing sticks.  It seems like when the grouping came out and the computer did it automatically that was the end of it - since then when I try to group it just does not work