I often get an error message trying to get to the new forum

MasterpieceCafe
Valued Contributor III

Is it just me? I had issues on/off yesterday and so far today too.

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1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

I've noticed an occasional issue with that we'll be fixing tonight, but not sure how many people it affects.

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13 REPLIES 13

Scott
Community Manager
Community Manager

I've noticed an occasional issue with that we'll be fixing tonight, but not sure how many people it affects.

shellifitz
Valued Contributor

I got it several times yesterday also but so far today I haven't seen it. 

Mark
Moderator
Moderator

Hey @MasterpieceCafe,

Sorry to hear about this issue. I haven't noticed this myself as of yet today. Can you elaborate on what error message shows? If you have a screenshot as well that will be help.

Thanks!

- Mark 😁

- Mark

MasterpieceCafe
Valued Contributor III

This site can’t be reached

Check if there is a typo in community.zazzle.com.

 

  • If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
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Windy
Honored Contributor II

That is also exactly what I got every time I tried to enter. 

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J32Design
Contributor III

In Firefox 96.0.3 I get the following:

"Hmm. We’re having trouble finding that site.

We can’t connect to the server at community.zazzle.com.

If that address is correct, here are three other things you can try:

Try again later.
Check your network connection.
If you are connected but behind a firewall, check that Firefox has permission to access the Web."

Every other page works fine. Keeps happening since the new community forums opened.

CarlaRolfe
Valued Contributor

Definitely not just you. Loads of errors yesterday, a few today as well. Hopefully this is straightened out real soon. 

 

rebeccawang
Contributor II

I got lots of "Server Not Found" errors when accessing the forum yesterday.

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MasterpieceCafe
Valued Contributor III

Well. I was going to edit this post but that option is gone! lol This is the error message I get. I don't know if that is a problem on my end or here.

This site can’t be reached

Check if there is a typo in community.zazzle.com.

 

  • If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
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masterpicecafe@gmail.com

This is happening to me too.

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Caprice
Valued Contributor

Yep - seeing 'this site can't be reached' a lot as well.

Windy
Honored Contributor II

I had tried several times, first time I got in was today just now.

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waterart
Valued Contributor

I just tried now and was able to login without any issue.

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