No matter where you go, no matter the POD, or any sort of business for that matter, there will be problems, but there will also be good things. Right now, indexing is slow, but that doesn't mean it will get even slower. Tomorrow, or next week, it could speed up again. And no, it's not a regular issue. I suspect that Zazzle has "suffered" quite an increase in both new designers and people simply finding the time to create more, which probably clogs the system. Also, they've added a few things that have likely slowed down indexing.
The best thing: Zazzle's design tool is unequaled. I also have a store on another POD, and their design tool is positively rudimentary. You can design great products directly online here. Right along with the design tool is the ability to create templates for text and images, which are aspects of the attraction to the customer.
So no, it's nowhere near enough reason to look elsewhere. Good things come to those who wait, right? 😊
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