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I've been pretty bored over the last week, so I had plenty of time to create some lists at the Benable site. At first I had trouble getting the "optimized" batch for just one of my lists but then was able to get six more lists optimized rather quickly. What I find odd is that I made two sales before I even got one list "optimized," but now that I have seven lists optimized I don't get any. The traffic to my site also has not increased. Therefore I would like to know what other Benable users experience and have the following questions: 1. How long have you been with this site? 2. If you were able to reach the $80 threshold, how long did it take?
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It's astonishing how terrible and grossly unfair the review process is. Shopkeepers get a poor review that has, literally, nothing to do with us. And it remains for all to see, falsely blaming the shopkeeper for the problem and hurting our business. Evidently, reviews cannot be removed due to laws and yet, no one knows what those laws are. There is an online company that has been around forever. It is notorious for treating sellers poorly. But even they remove blatantly unfair reviews AND they give the seller a chance to respond to the customer. Perhaps this company is unaware of the laws that prevent the removal of reviews. What laws prevent the removal of reviews? Does anyone know? Zazzle, please re-evaluate the horrible review policy. At the very least, give shopkeepers a chance to respond. We need to inform the customer that we are not responsible for manufacturing, printing or shipping the products and to give Zazzle's contact information. The current review policy is stunningly unfair to shopkeepers.
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Question for anyone who has received Zazzle’s approval to create embossers: How long did it take you to get approval to create embossers after you submitted your application? I applied about a week ago, and I haven’t received a response yet. Thanks for your feedback!
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Do we earn a referal if we sell the bulk candy?
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Hi everyone, i received this notification what does it mean? kind regards.
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Even customers find the new design tool hard to use, if they want to actually edit the design to add their own elements. I've already gotten two requests from customers to add an element (such as a logo or monogram), because they've tried it and it doesn't work for them. I'm happy to help them, since it only take a minute to download their element, add it to the design where they want it, then post it direct-only and send them a link. But still, those minutes add up, and I wonder how many customers just get frustrated and leave?
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Hi Creators,
We're excited to share that we've launched an updated design experience that's currently in A/B testing! This represents a significant evolution in how design works on Zazzle, moving toward a unified tool that serves both creators and customers.
What's Live Now?: Our design tool experience is being tested, meaning users will see either the current experience or one of three new variants. This tool builds on the features you've been using including frames, grids, design elements, and our royalty-free content library, but is optimized to make design more accessible to customers who may not have your level of design expertise. Your existing post-for-sale flow remains accessible and we intend to improve those workflows as part of the next phase.
Here's a quick demo from Sean walking through the experience:
Why This Matters for You: Since this A/B test exposes templates to a new design interface, you may notice that some existing designs work differently in this customer-focused environment.
As an example, to create a smoother customer journey, we’ve improved how “locking” works for layers. Previously , when you locked an object, customers could not unlock the object which caused usability issues when they wanted to make changes. With the new update, both you and your customers can unlock a locked layer. Note, if you originally had a a locked layer, the "disabled" setting is automatically turned on with the update. We’ve added a new toggle called “Disable All Object Interaction” which is located in the “More options” section in the right-hand panel. When enabled, it prevents users from interacting with the layer, and customers cannot change this setting. Additionally, we’re using the locking feature to automatically hide certain layers, such as large transparent overlays, shields, or borders, that might otherwise interfere with customers trying to upload photos or edit text.
After the test concludes, we'll be sharing tips and best practices to help your templates shine in this new experience to maximize customer engagement and conversion.
Looking ahead, this optimized experience is the first step toward a cohesive design tool for everyone on Zazzle, designed to add ease for customers and positively increase conversion to benefit creators. We welcome your thoughts and feedback as you see this experience in action, as your insights help us build better tools for the entire Zazzle community. The team will be reviewing this thread so please weigh in as you’d like.
Thanks for being part of this journey,
The Zazzle Team
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I am SO SO FRUSTRATED right now! Don’t bother working 7 days a week promoting your designs on your blog or social media, or wasting time creating polished mock-up images. Don’t even bother putting in the extra effort customizing for clients and then sending them direct links with your own Ambassador ID. No matter what you do, you’ll still see unexplained third-party sales — even when the product is private and shared only through your link. And now, with royalties capped at just 10%, it’s hardly worth the effort. Try asking why your expected referrals don’t appear in your earnings, and the answer will always be the same: Zazzle claims it’s “beyond their control” how customers navigate and interact with the site. So why even create an Ambassador Program to boost earnings if creators aren’t protected in the slightest?
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Lately, I’ve noticed that around 95% of my sales are coming through third-party and it's really discouraging. The earnings from these sales are significantly lower compared to how it was before, and it's starting to feel like all the effort I put into designing and promoting isn't paying off fairly.
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I wanted to share that I'm very disappointed that Zazzle moved to a chat-only system. Sometimes a real conversation with a real person is the only way to resolve something quickly and clearly. I hope you will consider bringing back phone support.
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How do you change a tag on (same design) multiple products at one time? I don't want to change one at a time takes too long.
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Just a thought > If you’re selling designs, your About section should clearly state how those products are made. That includes photography, painting, digital editing, licensed artwork, or any other toolset. Customers deserve to know what they’re buying and creators should be upfront about their process. I’ve noticed some recent pushback around how people create their products, especially when certain tools (AI) are involved. What’s frustrating is that the same voices asking for filters or disclaimers rarely explain how they make their own designs. That’s a double standard. Stylus tools, Photoshop, and layer-based editing are treated as acceptable. But if someone uses a different toolset (AI), suddenly it’s flagged or questioned. Why? I don’t hide behind vague terms. If you’re using Photoshop, Procreate, or stylus-based digital tools, that’s digital art. If you’re using AI, that’s digital art. If you’re layering stock elements without attribution, that’s a conversation we should be having. My store is built on clarity. I create every product myself from the photography and layout to the design and text. My About section spells it out. I don’t mass upload. I don’t outsource. I don’t hide my process. If we’re going to talk about transparency, it should apply to everyone. If you’re using templates, stock elements, or editing software, say so. If you’re building from scratch, great say that too. This isn’t about gatekeeping. It’s about being honest with customers and fair with each other. Isn’t it fair to expect transparency from all creators whether they’re using original photography, painting, digital editing, licensed artwork, or AI tools?
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Urgent !!! Scam Alert I am receiving several notifications, apparently they come from the Zazzle Support team, but they do not seem reliable to me because they send me to a link that of course I did not access. Be very careful with these emails because they can hack your account. I suggest that everyone does not access those links if they send them to your email. It is just a recommendation, the ideal is to contact the help service
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..to change your shop banner to something Christmassy!
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Benable is an app to share your favorite things, and earn from 40,000 brands. Skip the waitlist with my link: https://benable.com/i/QU5DF
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