My payment settings hasn't been updated and I can't receive my earning
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08-31-2025 12:46 PM
Hello,
I am a Zazzle creator
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09-02-2025 02:28 AM
I will reach out to the W8 team now & ask that they get in touch!
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09-03-2025 03:47 AM
Thanks, I hope someone answers me as soon as possible
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09-04-2025 05:24 AM
I have sent them another email two days ago and still no response and my payment setting hasn't been updated although my form was accepted, I hope they respond as soon as possible, I don't know why it takes a month for them to respond to emails
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09-07-2025 06:05 AM - edited 09-07-2025 06:23 AM
I didn't notice problems receiving payment from Zazzle of reported earinings on my Zazzle Creator account.
I was a little surprised some time, when I opted for different customized option for payment, so, simply clicking the button "Request payment..." or specifying the payment threshold amount. I received such a caution/alerting emails from support/assistance and payment was delayed.
There were the options available, I could not understand what kind of strangeness occurred while simply selecting among the officials options on my Zazzle account...
Please consider usually I'm used to work on upwork.com as my online working. It is a different kind of working, just to say that Upwork online platform seemed much more trustfully, but there were some error there too, last years...
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09-08-2025 02:45 AM
My Problem is that they accepted my w-8 Form and they told me they will update my payment settings last month so I can receive my payments but they didn't do that and they didn't respond to the email I sent three weeks ago, their support team is so slow to respond , it takes for them month to respond to any email which is strange and not good for big company like Zazzle. I hope they respond to me so I can receive all of my payments
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09-08-2025 05:27 AM
Hi @yasminepatterns,
I'm very sorry to hear that you're experiencing an issue here. I am investigating this further for you with our team and will contact you via email shortly.
Thank you for your patience!
Pádraig
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09-10-2025 02:12 PM
Please contact me also, because I have same problem. How to resolve it??

