New Feature Alert: Frames!

[Heather]

Hi Creators,

Here's a dedicated thread to leave us feedback about the new feature we just launched, frames!

Check out our recent article to learn all about it:

https://community.zazzle.com/t5/creator-news/new-feature-alert-frames/ba-p/206434

Thank you!

Team Creator 

[MaggieA]

Thanks Sara, I will try this out!

[Sara_H]

@MaggieA  it doesn't work - though it may do in the future

[SORS]

When creators incorporate frames into our designs using Zazzle’s design tools, does this result in any additional fees or deductions from the royalty we receive?

[Sara_H]

@SORS  No

According to the "i" information pop up on the frames - they are royalty free and no additional fees to use the frames.

[Heather]

No, it does not! We are offering these new tools to help support the Creator Community with developing products. We hope you enjoy using them! 

[Christina7]

Thanks for this new feature! I'm excited to try it — it looks very promising!

[florecita]

Thanks to the Zazzle team, this new tool makes design work easier because it can all be done on the same platform without the need to look elsewhere.

[Lea]

Hi @Heather or anyone else who may know - did I miss a heads up that Zazzle is automatically converting our old designs that utilized masks to frames? I went into the customizer on designs from 2021 and 2022 and saw the photos were no longer masked. I tried to delete some photos to adjust the layout and frames showed up instead of just deleting. On one design that has 7 photos, 4 are frames now and 3 are masked, and I'm wondering if that will make things wonky for customers. The announcement post you linked there says "Old masks / designs with masks are not affected" so that's why I was curious. Thanks!

[Heather]

hi @Lea - Asking the team about this now. If you have a product link to share as an example, that would be helpful. Thanks so much! 

[Lea]

Thanks @Heather ! These are just two examples of the mix of masks and frames - https://www.zazzle.com/merry_christmas_7_photo_collage_hunter_green_holiday_card-256690903435184006
https://www.zazzle.com/merry_christmas_photo_collage_maroon_red_trifold_all_in_one_invitation-256857...

This is one that they were all converted, but I know I didn't do it - https://www.zazzle.com/modern_merry_red_script_6_photo_christmas_collage_holiday_card-25631882329854...

[Heather]

Thanks so much @Lea - I passed this on for the team to review. I'll let you know once I find out more information. 

[Windy]

Morale among designers is already rock bottom, so please let the  bosses over there know that we have no interest in  going back in to every single design we ever made, to be sure it hasn't been destroyed and rendered unmarketable by some of these recent updates. 

[Cat]

My old designs seem to have been converted to frames as well. I don't think it's a huge problem except that on some of them when you enter the design tool, for some reason you can no longer see the image. If a customer goes into the design tool for some reason they're gonna be really confused.

Dusty Blue Floral Save the Date Photo Magnet | Zazzle
Elegant Blue Roses & Photo Wedding Save the Date Announcement Postcard | Zazzle

[Heather]

Thanks so much @Cat ! Passing on these examples to the team to investigate.