Other designs from this category is Hurting Sales

Susang6
Valued Contributor

Why is it necessary to have Other designs from this category directly under our products?  58 products are viewed in Other designs from this category before the customer can see my collection or learn more about my product design.

Other designs from this category are a method to take the customer away from the product link that brought them in the first place.  So many designs from other designers populating directly under the product have the potential of hurting the designer's sales.

I work at promoting my products 7 days a week for a minimum of 8 hours and do not like the other designs from this category on my product page...you are taking my customer away, its like saying "you might like this pillow better" 

You can only see Other designs from this category when you are signed out of your store.

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1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

It's in our best interest to keep users on our website. If someone clicks on a listing ad on Google (or wherever) and they close it 10 seconds later and end up purchasing from a competitor then we've failed (we've failed you and ourselves). We don't want that. So, in certain situations we'll be showing a different sort of page with the intention of keeping users on our website so that they'll (hopefully) purchase a product from one of our Creators here. This is not a test, but the page content may be updated at any time based on performance.

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41 REPLIES 41

Agree > The Ambassadors Program definitely seems challenging. The concept is enticing—it promises rewards for driving traffic and influencing purchases. But the reality of tracking cookies, competing referrals, and marketing fees makes it much harder to actually claim the full benefit.  I know many zazzlers are frustrated.  the program’s promise doesn’t match the reality.

It’s incredibly frustrating, especially given the amount of time and effort I’m putting into promoting products. —asking customers to clear their cookies before clicking your referral link isn’t a realistic solution. Honestly. I think  Zazzle’s tracking system is working against ambassadors rather than helping them.

Pádraig
Moderator
Moderator

Hi @Susang6,

Thanks for your feedback on this again. I will forward it to our team for review for you.

Pádraig