Paper choices for greeting cards

[nanfischer]

I opened a store so friends and family have a place to buy my art on greeting cards. I designed them with semi-gloss paper, but within the last couple of weeks, the default choice in the store is matte. I keep editing to make it semi-gloss, but it reverts to matte, which I don’t like. I don’t want to have to tell people to be sure to check off the right paper. I also don’t want them ordering a product I didn’t design. I’m not sure why this is happening or how to fix it. Thank you! 

[Sara_H · Accepted solution]

@nanfischer  They're currently updating their paper products and cards are getting auto transferred over to matte due to "reasons"

I'm not a fan either and prefer semi gloss for folded greeting cards

https://community.zazzle.com/t5/creator-news/paper-types-product-offering-updates/ba-p/222211 

I'd leave them a few days for the dust to settle then change them back again to the new "Basic Semi Gloss" (renamed from semi gloss)

You can lock flat cards down to a specific type of paper but that is buggy atm so may not work

But with folded greeting cards you can only lock it to a orientation unfortunately

I've just changed a folded greeting card back to "Basic Semi Gloss" (the new name for semi gloss) so I'll see if it sticks

It should settle down in the next few days once all the cards on the site have been updated to the new papers. (there are millions so could take a few days)

You're doing nothing wrong and the fix is patience then swap it back to "Basic Semi Gloss"

[nanfischer]

Thank you! I manually changed them all a few days ago and they’re all still on matte. I did another one individually this morning and it posted as matte. i’ll play wait-and-see I guess. Thanks for the info! Very helpful.