Received this wierd message . Is this from Zazzle or a fake?
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11-12-2025
08:36 AM
- last edited on
11-13-2025
08:27 AM
by
Scott
- Hello
You are banned from Zazzle for violating our Terms of Service. Your account was banned for fraudulent activity. At Zazzle, we value the safety of our community and activity like yours will be permanently suspended.
We have received payment for your item, but an error has occurred: the purchaser’s account has been suspended for engaging in abusive practices on our platform. To safeguard your own account from suspension, you are required to complete a mandatory verification process to confirm you have no involvement with this individual.
Please copy and paste the following link into a new browser tab to begin verification immediately:
(link removed my moderator)
All information you submit will be held in strict confidence. Identity verification is performed securely via your bank and the Stripe.
You have 24 hours from the time of this notification tо cоmplеte the process. Failure to comply within this timeframe will result in the permanent suspension of your accоunt and fоrfeiture of all future access to Zazzle
Thank you for your immediate attention
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11-14-2025 07:21 PM
I got one of those today! The from email address was 'Zazzle@tn.send.zazzle.com'. They did an excellent job of faking the Z email. The first part of the message was ""Hello You are bann...". I could guess the rest. - Designed to shock any storekeeper to immediately take action. Screenshot below.
The tip off for me was the Subject: "Reminder: You have a message waiting on Zazzle." I never got the first message - which I would have checked immediately - so when I saw "Reminder" I was suspicious. I logged in to check messages, and there wasn't anything recent.
@Zazze might want to post a message about scammers, and to check your messages instead of clicking the link in the email.
Searching for posts similar to this I saw one from one poor shopkeeper who clicked the link in the email and got totally hacked when they put in their credit card!
Also, I want to thank Zazzle for putting a warning at the top of our chat messages reading "Zazzle employees are labeled with an official badge. We never ask for your password, payment or personal info. Suspect a fake? Report, block and do not reply."
Z Mods - you are welcome to delete my screenshot or ask me to edit this post.
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11-14-2025 09:06 PM
I got one also, but instead of "Hello..." I got "To protect the integrity..." I did not go to the link.
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11-15-2025 02:51 AM
I just got this malicious message as well. Would appreciate hearing guidance from Zazzle corporate.
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11-15-2025 06:00 AM
Many instances of this malicious message have been reported in various forum sections on Zazzle. Zazzle mods have responded and provided a link to their guidance here: https://help.zazzle.com/hc/en-us/articles/19849126955927-How-to-Deal-with-Chat-Spam-on-Zazzle-A-Comp...