Request: Make Royalty Changes Effective In Real Time

mgdesigns
Contributor II

I did not make any changes to the royalty % until now because I wanted to see the impact of the changes. Now, May 1st, I can see I had about the same number of products sold as the prior months, but my income dropped almost 50%. 

This is a formal request to Zazzle to let us update royalties and make the changes effective in real time. If it's not possible, I think we need to be able to change it at least every week.

Such a big change requires us time to adapt. We can not wait 1 month to be able to correct things. Some products will work with a higher royalty but for others it might not.

Please leave a comment if you agree and I would suggest to send an email too. This is really important right now. Please give us more time to adapt to the changes. Thank you!

3 REPLIES 3

Mark
Moderator
Moderator

Hey @mgdesigns,

I will be happy to pass your comments along to our team. Thank you.

- Mark

Thanks, Mark!!! Please give us more time to adapt.

mgdesigns
Contributor II

Also I've noticed disccounts have disappeared for many days already. I know this is a test but I used to only get it from time to time and maybe last a day. If Zazzle is planning on changing the whole business model, we need to know. I'm adjusting royalties based on the 50% drop in sales since April's changes. If Zazzle makes sales only sporadically now, we NEED to know and be able to adjust royalties weekly at least. Imagine now I change it, goes effective on the 20th, sales don't come back, and I can not change it again until the 20th of next month. Please take into account we can be out of business easily if this continues.