Should I delete my categories since nothing is showing up in them?

[Bluntcard]

I know this has been an issue for years and I have been away from Zazzle for awhile. It's been almost two weeks since I've made lots of new products but they still aren't in my categories. I'd like to link people to my categories on social media and email but can't obviously.

Can anyone give me an idea of how long this takes now? Are they going to show up? My store is a mess with products just all over the place, how are people supposed to find them?

[Barbara]

I have products created June 12 that have yet to show in their category.

The only thing you can do is link to the products as opposed to the categories.

Colorwash's Home

[Lais]

Use categories to organize your products for yourself. To share with people it is better to create collections.

[Bluntcard]

Thank you, great suggestion! I'll do that. Do you belong to the promoter program? I'm going to use the collections as links on my social media platforms and emails and assume they'll still qualify as clean links in the program?

[Mark]

Hey @Bluntcard,

Sorry to hear your experiencing this issue. There is a known issue with categories that the team are working to resolve. Please stay tuned here for updates.

Thank you.