Stats dropdown open by default

Barbara
Esteemed Contributor

I'm not sure how others feel about this, but I dislike that the Stats display is always on and has to be clicked to get it out of the way--rather constantly. It's handy enough to open it via a single click rather than clicking it again and again and again to close it.

P.S. It appears Pacifier City has the same thought at the same time, but I can't delete this post even a half minute after posting it.

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1 ACCEPTED SOLUTION

Scott
Community Manager
Community Manager

We made this change based on feedback that we received. Creators are continuing to wonder how to view digital and adjust their digital products, and expanding the dropdown allows them to see the new tools. In the future we may revert back to keeping it collapsed.

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36 REPLIES 36

Sara_H
Honored Contributor III

Add me to list to not being a fan of it.. Would really appreciate the stats being unselected and it's our choice to click and open if we so desire. 

idraw
Honored Contributor

I very much dislike it, it should be hidden by default, click to view it. Zazzle, please change it.

Scott
Community Manager
Community Manager

We made this change based on feedback that we received. Creators are continuing to wonder how to view digital and adjust their digital products, and expanding the dropdown allows them to see the new tools. In the future we may revert back to keeping it collapsed.

Harmony
Valued Contributor

please allow this to stay collapsed, I keep having to close the dropdown repeatedly

Harmony
Valued Contributor

who/how many people asked for this new format? Seems most people strongly dislike it

Barbara
Esteemed Contributor

Though I'm not sure how they might do it, the format is too jam-packed with choices and could use simplification. The bigger problem is the constant need to get the thing out of the way. It's difficult to know just how many people are perturbed by it because I'm willing to bet the forums are consistently visited by a relative handful of us--essentially, the more vocal folk.

But yes, the persistence of the dropdown is quite an issue.

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PacifierCity
Valued Contributor II

Hey Zazzle Team,

I don't know if this was intentional, but it creates extra scrolling to get down to products.  If it only happened when I first visited my product page, I'd get over it, close it and move on, but every time I refresh my product page it is open again.

I have all the stats selected that I want to see, so it doesn't make sense in my mind to have it open every time I go to the product page.  Hopefully you will agree and revert it back to behave as it used too.

Thanks for reading,

PC

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-Thoughts from Pacifier City a JB Designs brand. Follow/join us on Pinterest. Visit Pacifier City Cards for Amazing Kids Birthday & Holiday Cards. It's Elementary is for K-5 kids, parents & programs. Please promote and share our goods. Thanks! #pacifiercity

Barbara
Esteemed Contributor

It appears you and I are of the same mind. I posted the same thing right after you did.

Colorwash's Home

I see what you mean but I bet it's intentional for now, to make the Instant Download settings obvious.

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plumb4me
Valued Contributor

I was going crazy this morning, trying to figure out how to close it. In my opinion, it is so distracting and it's just creating another unnecessary click. I vote to have it where we can either choose to keep it open or closed or maybe just have it on the first page of the products, in the back-end or go back to collapsed.

Jadendreamer13
Valued Contributor III

I agree, the always visible box is distracting.

LoraSeverson
Contributor III

My bigger problem is that the stats under the products are in a different order now and I can't seem to get used to that lol 

Me too, sales used to be above views. I look at it and say wow I got 3 sales, then remember oh that's the views.

I agree.  I do not like the way our stats look under the product pictures.  What a mess...

KC
Contributor III

I'm the opposite. 

I'd like to see the digital stats listed WITH/AT the same time as the printed stats, because it seems that the sorting gets kind of hairy when you are looking for one vs the other, or want to think about both at the same time. 

Maybe an all or nothing thing would be nice at some point - turn off all stats, or turn on all (including digital) stats?

GraphicAllusion
Contributor III

I hear you! It's so annoying. It's taking up a huge chunk of screen real estate, and it's so in your face. It's also an extra step to turn it off before you can actually start doing anything you planned to do in the first place. It's driving me nuts, tbh.

Barbara
Esteemed Contributor

I can understand what Scott said, given all the questions that have been coming in. The problem is that we quickly become used to how to do whatever it might be, and thereafter, the rather large dropdown has to be closed every single time we go to do anything in the back end, even change the page. A compromise would be a blessing.

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ZBug
Contributor III

I understand the reasoning, but it's really cumbersome, especially when it reappears whenever I switch categories in the same shop. It just so large. I do hope that you'll revert it back once people are use to looking for it.

Maybe change the color of "Instant Download Settings" to red or something to highlight it.

Zorinda
Contributor III

With the addition of the ‘Instant Download Settings’, the Statistics, Product Visibility’ drop down section no longer stays in the closed position.  When I close it then refresh the page the section now automatically reopens. Lather rinse repeat.  Please fix it! Thanks

Cat
Honored Contributor III

I noticed that too. I wonder if they did it on purpose to make sure that everyone sees the new functionality.

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Cat @ ZB Designs

idraw
Honored Contributor

Scott posted 01-25-2023 08:13 AM

"We made this change based on feedback that we received. Creators are continuing to wonder how to view digital and adjust their digital products, and expanding the dropdown allows them to see the new tools. In the future we may revert back to keeping it collapsed."

Please make this "feature" an option in settings...or something like that...it's a distraction and ugly the way it is now.

Wow.  So @Scott says this a feature, not a bug. 😳 My feedback: Having seen it once, I now know the feature is there. I don’t need to see it again.  Not being able to close it until I want it open again is just plain annoying.  Please let us default to the closed position ASAP

Digitalbcon
Contributor

1 agree 100 %...I  let Scott know too! If they responded to half the things that "really" need changing the way they did for this Zazzle would be really moving along.

Marcia
Valued Contributor III

I hate this as well. It's really annoying. Takes up too much real estate on the page. Plus, it's an extra click to get rid of it. It was fine the way it originally was.

SJoy
Contributor III

I totally agree.  It is very annoying every time that I go to my product page that the stats are just hanging out there in the way.  Not to mention the way they have been arranged to fit in the new information looks horrible.  I hope they change it back to where we can click on the stats when we want to see them instead of this.

Caprice
Valued Contributor

Sorry....but add me to those who hate it.  

Gail_K
New Contributor III

I hate this change too. It takes up too much screen space. Everytime I close it and click on a new category it appears again. 

buxmontweb
Contributor II

Add me to the list of those who dislike this. PLEASE revert back. It's in the way, extremely annoying and should be collapsed by default. By now people should know how to find the digital tools.

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Caryn @ BuxMont Web

Scott
Community Manager
Community Manager

The dropdown will remain opened by default, however if you close it then we'll remember that. Same thing goes for the Digital/Print toggle - it won't reset back to Print every time the page reloads. We hope this will help moving forward.

This will be live for everyone in about an hour or two.

Marcia
Valued Contributor III

Thank you so much! I'm so glad I'm able to collapse the dropdown & that option is now working!

Yes, thank you, thank you, thank you for doing this!!

plumb4me
Valued Contributor

Thank you and it is working.

Caprice
Valued Contributor

Thanks to Scott for a fix on this.  I hated it with the heat of 1000 suns!  😝😝

Zorinda
Contributor III

Hallelujah! So glad that we can again control whether the drop down remains open or closed. 

GraphicAllusion
Contributor III

I noticed this just now. Thanks so much for fixing it! 👌