TikTok video showing how to steal Zazzle products.... with screenshots
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02-26-2022 09:18 AM
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02-27-2022 04:02 AM
Thank you @JaymeLee for posting about this and @JerryLambert for msging me about this thread.
I haven’t been able to view the video, but have read through this thread and kinda got the context. I had no idea this was possible with screenshots, always assumed they were low res.
This is, of course, very upsetting, and being a creative artist herself, showing people how to steal from other creatives is just shocking. @Windy my thoughts exactly.
I feel like going after her is probably just a temporary solution. She’s just one person who decided to post her con on social media. I wonder how many more people know about this trick and abuse it?
And I'm not sure if external print vendors like Vistaprint can do much to stop this kind of theft either. I guess at the most, they’ll request a print release, which is hardly verified for legitimacy.
If we can maybe have some safeguards built into the design tool, perhaps a watermark or copyright notice that is visible only inside the design area (since this is where the screenshot was taken) might hinder screenshot thievery. Just putting it out there, not sure if it’s a viable solution.
But what she’s demonstrated affects us all collectively - Zazzle and all the designers.
- Sheena from PeachBloome
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02-27-2022 04:26 AM
Sheena look at the post above you. Pacifier City has downloaded the video and can send you the file if you contact them.
So sorry this happened to you.😔
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02-27-2022 05:22 AM
Thank you @LMGildersleeve. I've messaged Pacifier City about the video.
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02-27-2022 05:37 AM
Just to clarify for all reading this. She did not enter the design tool to get her screen shot. She personalized and then used the "+" sign on the product page to blow up the preview. That is what she screenshot. If Zazzle added a copyright notice, like the simulated glitter message, when someone clicked the "+" sign, that would be helpful.
PC
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02-27-2022 11:15 AM
That's a great idea - perhaps a copyright notice that could be moved around on the screen so customers could still see the whole design, but one that couldn't simply be closed like the simulated glitter message can, so that no matter how you moved it, a portion of the design would still be covered.
Cat @ ZB Designs
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02-27-2022 12:58 PM
Exactly! That would be a great addition to the site and would prevent this type of thievery. Even if you couldn't move it around and it only covered a small portion of the design, it would still work. We need something to help protect our works.
PC
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03-17-2022 08:31 AM
@James Please view the above solution to a very serious issue. Thank you
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03-17-2022 04:13 PM
Hi @PacifierCity ,
Apologies that your comment was not seen until now, and thank you @CreativeLeahG for chiming in to bump this thread. I'll certainly pass this along to our Team for review, and appreciate you taking the time to explain as I was unable to view the video (which appears to have been deleted since).
Thanks again,
- Emma ☘️
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02-27-2022 06:18 AM
You are right @sheena that your pursuing this won't solve the bigger problem. But I hope you will ask for something in return for your particular work being stolen.
My daughter found that a major jelly company stole and used her photo in their advertisements. The jelly company was unaware of the provenance of the photo and had no idea it had been stolen but that company was in the wrong, nonetheless. My daughter asked her friend, an attorney, to send a demand letter to the jelly company, after which, she received nice big check. No litigation was necessary, just a letter. So at the very least I would send a demand letter, if I were you.
Also, this photographer's phone number is on her Facebook page. Maybe you want to call and explain to this young lady that Zazzle is powered by independent artists and that as such she stole directly out of your pocket. Or you could ask Zazzle to call her, or an attorney. She may have no idea that all these designs are not created by a massive corporate design department. If she refuses to pay, you could ask her for twenty stock photos from her portfolio to use in perpetuity. Get something.
Now accepting Father's Day products On the Group Pinterest Board for Holidays!
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02-27-2022 11:10 AM
I keep thinking that someone should reach out to her to help her understand - I mean, perhaps she's just a thief, but there is an old maxim that goes: Never attribute to malice that which can be explained through stupidity. Maybe she, like so many others, believes that we're all paid a salary by Zazzle and that she's just helping people save a bit on their wedding invitations by publishing her "hack." Like she's only hurting a nameless faceless corporation that probably makes millions rather than individual artists who are struggling to get by.
At any rate, I considered writing to her myself, but there are two separate photographers using that business name, and since I haven't seen the video, I'm not sure which one it is.
I'm not saying that it isn't outrageous, and I absolutely believe that more steps should be taken to prevent this sort of thing, but I'm a big believer in educating people, and I do think that MANY problems (not just this one) could be nipped in the bud if customers just understood how Zazzle works.
Cat @ ZB Designs
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02-27-2022 02:03 PM
She purposely decided that the cost of the card was too high and found a way to steal the image, after personalizing it, and get it published somewhere else. That's not stupidity. And, no offense, but stealing from a "faceless corporation" is still stealing. And as a photographer who probably does weddings etc, she has probably passed on this technique to many of her clients. Plus making and publishing the video using her business... She deserves to have to pay for her actions. I guarantee she understands copyright laws and I'd bet she gets written permission to use her models images on her website. The video was deleted because she knows she is in the wrong. Doing it on your own and keeping it quiet is one thing, its wrong, but educating others on how to defraud a business is a whole different level of wrong.
It is not a matter of understanding how Z works. She wanted to save money on her wedding invites, etc and found a way to cheat Zazzle and in turn the designer. What a way to celebrate such an important day in your life... with fraud... so sad...
PC
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02-27-2022 02:42 PM - edited 02-27-2022 02:44 PM
She ordered 500 wedding invitations and used a "hack" because it was so expensive.
Here was MY Wedding hack: I invited WAY fewer than 500 people.
Actually.....wait! If you need 500 invitations, that's probably more like a thousand guests. Sheesh.....
Now accepting Father's Day products On the Group Pinterest Board for Holidays!
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02-28-2022 12:33 AM
All good points. And I didn't mean to imply that stealing from a corporation is somehow more OK than stealing from independent artists. I guess I just have an easier time understanding how someone might justify that to themselves. I have a REALLY hard time understanding how one creative artist could justify stealing from another - but apparently that wasn't a problem for her. I guess I just want to believe that people are better than that. Anyhow, don't worry. I'll stay out of it and won't reach out to her.
Cat @ ZB Designs
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02-27-2022 10:33 PM
but there are two separate photographers using that business name, and since I haven't seen the video, I'm not sure which one it is.
Exactly. And they have extremely similar logos. And it's even more complicated because the younger of the two uses a different last name on her About page then she does as the title of her business & website URL. And that other name is also the name of yet a third professional wedding photog. I would hate to see any innocent parties here suffer negative consequences, bad reviews, loss of business, dings to their rep, etc ... because their name got them tangled up in this. Since noone reading this thread (which was already turning up on Google yesterday when searching the name in the URL) can see the vid and know for sure which person is the brazen thief here, it might be best if a mod could remove the name from the URL in the original post.
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02-27-2022 12:33 PM
I wonder if it would be worth someone making a TIKTOK video to challenge this type of thievery
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02-27-2022 04:42 PM
Seems to me it is Z who should reply. They have more legal might than any of us.
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02-28-2022 09:31 AM - edited 02-28-2022 09:39 AM
Forget the photographer.
The goal (load previous comments to see) was to show Zazzle and the community what is going on... because in the video the woman states that you can and do several things... (reposted again below)
1). save a lot of money doing this with "any invitation" that you like. It's not just the ones in the video up for grabs.
2). People will get the idea and use whatever screenshot that they want of anything on Zazzle and take it to VistaPrint. VistaPrint offers a lot of products like Zazzle... business cards, business brochures, whatever.. a lot of possibilities.
3). Screenshots are translating into products that aren't blurry via 3rd party (such as VistaPrint) as the woman demonstrated in the video.
So what do we do? We forget about her and turn the discussion into prohibiting this sort of thing - brainstorming. She is one person who made a video that over 11,000 people have viewed. What about others who have not made any videos of this so-called hack?
We treat this as a leak and figure out how to plug this leak. Should we put watermarks back on the enlarged previews? Here's the thing... I used to have people message me that are unfamiliar with watermarks and concerned that watermarks would print on their products. Maybe the watermark needs to be direct and say something like, "This is a watermark to prevent digital art theft. This watermark will not print on your products." I don't know... watermarks do make products look crummy. Let's brainstorm about that instead of her. She has enlightened/informed us to this. PS - She made it pretty clear in the beginning of her video of her motives and her wrongdoings. Informing or contacting her is fruitless.
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02-28-2022 01:13 PM
I mentioned an idea above: That when the + sign is clicked to enlarge the product view, that a pop up would appear over a small portion of the design. I don't know what the wording on the pop should be, but some sort of copyright statement would due. As long as the pop up does not disappear and can't be closed, it would prevent the type of theft utilized by this person.
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02-28-2022 04:02 PM
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02-28-2022 01:58 PM - edited 02-28-2022 02:10 PM
If something like this could be used....
"CopySafe Web uses a web browser plugin prevent Print Screen and screen capture. That plugin is activated when CopySafe Web image loads and it deactivates when the visitor leaves the page." This is a WP plugin and I have no idea if it works well.. but something like this that blocks screen capture during the user's time at Zazzle?
Netflix has some sort of screenshot blockers:
https://www.quora.com/How-can-I-screenshot-Netflix-without-getting-a-black-screen-image
BTW - Within the design tools, someone could get a decent screenshot too....
Edit*** to add the below information for anyone interested in reading:
Can Someone Tell If You Screenshot Their Website?
https://alyamanalhayekdesign.com/blog/do-websites-know-when-you-screenshot/
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02-28-2022 07:47 PM
I am against watermarking our images or design composite images anywhere on Z unless it is optional so that each designer can choose for themselves whether it is something they want. I think we all have our own pros & cons list re watermarking and a big con on mine is that watermarks would prevent designers themselves from being able to conveniently grab useful images for use in promoting or in their store design.
I am against a pop-up in the design tool as that would be a big headache when designing. Even if they made it so that it only appears for everyone except the original designer, it would be annoying for customers who just want a clear view of their overall design before going ahead with their order. And the design tool can be intimidating enough for customers without them having to pan/zoom around an obstruction to their view.
There are ways to get a design composite image of much better quality than a screenshot. I hadn't thought to try until reading this thread but once I thought about it, it turned out to be rather easy. I'm thinking this is going to be quite useful as one can use the image to promote a general design rather than the design on a specific product. Could also use it for category or collection covers. If you look at the properties of such image after downloading/saving it, under Comments it says "Image licensed to Zazzle Inc. All unauthorized use is prohibited." Not going to deter your average thief too dumb to know how to or to care to check such things, but enough to prevent a reputable printer who might check for such data that wasn't removed by the client first.
Back to screenshots that pretty much everyone knows how to do: There are ways to interfere with the average person getting a good one (disabling right-click on a page, watermarks, pop-up message ...) but they would also hinder the designer from being able to use them too.
Thieves will be thieves, cheaters will cheat; if they're determined enough they'll get your image/design one way or another. I hate to say it but I think the best recourse is to go after them full-tilt afterwards. If one is able to steal an image and get 500 copies printed by a very well-known company no-questions-asked, then you go after both and if it happens enough maybe the concept spreads that there could be serious real-world consequences to such activity even if the plaintiff isn't Disney or whatever big-name.


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