under review by our Content Management team

kills
Valued Contributor

under review by our Content Management team now into the 7th day why so long for this should be 3 days or less Submitted on 8/2/2025.

9 REPLIES 9

MOM
Valued Contributor II

@kills Same here. But maybe the Content Management team is sick? Covid has really flared up in my area (SF Bay Area) and it's a nasty variant right now (I heard from friends and read about it too).

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jophb
Valued Contributor

I have under review now for about 5 days. It happens here and there sometimes. I've had them as fast as a few hours, and up to two weeks. I'm sure it depends on how many are in review across the entire website, and like @MOM said, maybe some of the team is out sick or on vacation. 

kills
Valued Contributor

thanks you hope everyone gets better

Harmony
Valued Contributor

its been over seven days for me as well

CrazyMermaid
Valued Contributor III

The same staff have to review all the changes made by people using the Replace Button. I saw that this has been expanded to all Zazzlers. I can imagine that there is quite a backlog. 

MOM
Valued Contributor II

@CrazyMermaid I don’t have that feature yet. Hoping for the future though. 🤞🏽

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jophb
Valued Contributor

I think the person that said that the tool was for everyone realized it was only on specific items for them.  I just submitted some replacements though and that only took 30 mins to review and approve. But I still have matches from the 3rd waiting.  So maybe they are a different team? Like one specifically for the lighters, matches, and similar?

CrazyMermaid
Valued Contributor III

Sorry, sometimes I don't realize posts are from an earlier time, I thought it was a newer update.

jophb
Valued Contributor

No worries! I do the same haha. It's so funny how sometimes they pop up and are many years old.