Volume Bonus Showing Wrong Figures

Fehmi
New Contributor II

I understand that the volume bonus has been retired, we will not receice any money as "As of April 1st, 2025, the Volume Bonus program has been retired. Bonuses will still be paid for all sales made before April 1st, 2025. My query is why is my volume bonus showing that I made $1,542.43 worth of self referrals in May yet my referral history only shows that I made $8 in May. I would really like to know, even though as I said before the volume bonus has been retired, why this figure is on my volume bonus......makes me feel like I have made more self referrels than I am being shown. 

1.png

2 REPLIES 2

ColsCreations
Honored Contributor II

Volume Bonus Credit for Referrals Without Correlating Referred Sales

Recent lengthy thread on this topic but no explanation from Zazzle yet.
One guess is that while you only earn a referral commission on your own products, the VB page is recording all sales originating from a self-promotion ("clean") link. 

Store IconStore IconWebsite IconFacebook IconPinterest IconInstagram IconBenable IconNight Cafe IconDiscord IconBuy Me a CoffeeOut of Stock List

Fehmi
New Contributor II

Colscreations thank you, I should have checked to see if this issue had already been risen under techinical issues. I will read through the comments now, thank you again!